VI-20
J-2 Separation and feed block (Paper jam)
Possible cause Step Check Result Remedy
Print Paper 1 Is a recommended type of paper being used? No Instruct the user to use
recommended type of
paper.
Static-charge
eliminator
2 Is the static-charge eliminator dirty? Yes Clean the static-charge
eliminator.
No Replace the transfer base
assy.
J-3 Fixing and paper delivery block (Paper jam)
Possible cause Step Check Result Remedy
Fixing unit
entrance guide
1 Is the entrance guide dirty? Yes Clean the entrance guide.
Fixing unit
Separation
guide
2 Is the separation guide worn or deformed? Yes Replace the fixing unit.
Paper delivery
actuator
3 Is the paper sensor arm movement smooth? Yes Replace the fixing unit.
Changeover
guide
4 Is the changeover guide movement smooth? No Replace the changeover
guide.
Delivery rollers Is the delivery roller movement smooth? No Replace the rear cover
assy.
Paper jam
remove cover
Rear cover
5 Are there dirts or flaws on the ribs of the jam
remove cover and rear cover?
No Replace the jam remove
cover and the rear cover
assy.
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