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13
Troubleshooting and routine maintenance ..................... 13-1
Troubleshooting.............................................................. 13-1
Error messages ........................................................ 13-1
Document jams.........................................................13-4
Document is jammed in the top of
the ADF unit. ....................................................13-4
Document is jammed inside the ADF unit. ........... 13-4
Printer jam or paper jam...........................................13-5
Paper is jammed inside the front of
the machine......................................................13-5
Paper is jammed inside the paper tray................. 13-6
Paper is jammed inside the machine. .................. 13-7
If you are having difficulty with your machine........... 13-8
How to improve print quality ......................................... 13-12
Cleaning the print head .......................................... 13-12
Print quality check .................................................. 13-12
Checking the ink volume .............................................. 13-15
Packing and shipping the machine......................... 13-16
Routine maintenance.................................................... 13-19
Cleaning the scanner.............................................. 13-19
Cleaning the machine printer platen....................... 13-20
Replacing the ink cartridges ...................................13-21
G
Glossary .............................................................................. G-1
S
Specifications ......................................................................S-1
Product description...........................................................S-1
General.............................................................................S-1
Print media .......................................................................S-2
Copy .................................................................................S-3
PhotoCapture Center (MFC-3820CN only) ......................S-3
Fax....................................................................................S-4
Scanner ............................................................................S-5
Printer...............................................................................S-6
Interfaces..........................................................................S-6
Computer requirements....................................................S-7
Consumable items............................................................S-8
Network (LAN) (MFC-3820CN only).................................S-8
14
Index ......................................................................................I-1
15
Remote Retrieval Access card .......................................... R-1
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