Brother MFC-9970CDW User Manual

98
Jam Tray 1
Jam Tray 2
The paper is jammed in the
paper tray of the machine.
(See Paper is jammed in paper tray 1 or tray 2
on page 107.)
Limit Exceeded The printing limit set by Secure
Function Lock 2.0 was reached.
Contact your administrator to check your
Secure Function Lock Settings.
Low Temperature The room temperature is too low
for the machine to operate.
Increase the room temperature to allow the
machine to operate.
No Belt Unit The belt unit is not installed
properly.
Re-install the belt unit. (See Replacing the
belt unit on page 82.)
No Paper The machine is out of paper or
paper is not properly loaded in
the paper tray.
Do one of the following:
 Refill the paper in the paper tray.
 Remove the paper and load it again.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers in
Appendix A of the Advanced User's
Guide.)
No Permission Printing color documents is
restricted by Secure Function
Lock 2.0. The print job will be
canceled.
Contact your administrator to check your
Secure Function Lock Settings.
No Response/Busy The number you dialed does not
answer or is busy.
Verify the number and try again.
No Toner The toner cartridge for the color
indicated on the LCD is not
installed correctly.
Pull out the drum unit. Take out the toner
cartridge for the color indicated on the LCD,
and then put it back into the drum unit.
No Tray The paper tray indicated on the
LCD is not installed properly.
Re-install the paper tray that is indicated on
the LCD.
No Waste Toner The waste toner box is not
installed properly.
Re-install the waste toner box. (See
Replacing the waste toner box on page 88.)
Error Message Cause Action

Brother MFC-9970CDW Specifications

General

Weight (imperial)	62.8 lbs
Dimensions (WxDxH)	490 x 526 x 531 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows, Mac OS
Dimensions (W x D x H) (imperial)	19.3 x 20.7 x 20.9 \
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	30 ppm
Digital sender	No
Printing colors	Black, Blue, Red, Yellow
Maximum duty cycle	60000 pages per month
Optional functions	Fax
Number of print cartridges	4
Page description languages	BR-Script 3, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	30 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, OCR, USB
Input color depth	48 bit
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Total input capacity	300 sheets
Total output capacity	150 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Display	LCD
Control type	Touch
Display diagonal	5 \
Market positioning	Business
Direct printing	-
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Authentication method	WEP 64/128-b, WPA-PSK (TKIP/AES), WPA2-PSK (AES), 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS)
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA, WINS/NetBIOS, DNS, mDNS, LLMNR, LPR/LPD, IPP/IPPS, FTP, CIFS, TELNET, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, SMTP, ICMP, LLTD, SNTP, APOP, POP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP), 802.1x
Supported network protocols (IPv6)	NDP, RA, DNS, mDNS, LLMNR, LPR/LPD, IPP/IPPS, FTP, CIFS, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, SMTP, ICMPv6, SNTP, LLTD, APOP, POP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP), 802.1x
Maximum internal memory	512 MB
Sound pressure level (copying)	57 dB
AC input voltage	110 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	1.8 W
Power consumption (average operating)	615 W
Package weight	34019 g
Operating temperature (T-T)	50 - 90.5 °F
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR