Canon imagePROGRAF iPF6300S

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Troubleshooting

Frequently Asked Questions 1011

Problems Regarding Paper 1013

Printing does not start 1023

The printer stops during a print job 1025

Problems with the printing quality 1026

Cannot print over a network 1039

Installation problems 1041

Other problems 1043

Troubleshooting

iPF6300S

1010

Main Page

Table of Contents3
Accounting8
772 Paper12
- Basic Printing Workflow 119
- Printing Procedure20
- Canceling Print Jobs32
- Pausing Printing37
- Enhanced Printing Options38
  - Choosing Paper for Printing39
    - Choosing a Paper for Printing39
    - Specifying Paper in the Printer Driver39
Printing Photos and Office Documents40
- Printing Photos and Images40
  - Printing Photos and Images (Windows)41
  - Printing Photos and Images (Mac os X)43
- Printing from Photoshop47
  - Printing Adobe RGB Images (Windows)48
  - Printing Adobe RGB Images (Mac os X)52
- Printing Office Documents56
  - Printing Office Documents (Windows)56
  - Printing Office Documents (Mac os X)58
- Using Posterartist to Compose Originals62
- Printing CAD Drawings65
  - Printing Line Drawings and Text (Windows)65
    - Enhanced Printing Options 2066
    - Printing Line Drawings and Text (Mac os X)67
  - Printing from Autocad71
- Adjusting Images73
  - Adjusting the Color in the Printer Driver73
    - Fine-Tuning Colors of Photos and Images (Windows)76
    - Fine-Tuning Colors of Photos and Images (Mac os X)79
  - Giving Priority to Particular Graphic Elements and Colors for Printing82
    - Choosing the Document Type and Printing Conditions (Windows)85
    - Choosing the Document Type and Printing Conditions (Mac os X)88
Printing Enlargements or Reductions91
- Resizing Originals to Match the Paper Size91
  - Resizing Originals to Match the Paper Size (Windows)91
  - Resizing Originals to Match the Paper Size (Mac os X)93
- Resizing Originals to Fit the Roll Width97
  - Resizing Originals to Fit the Roll Width (Windows)97
  - Resizing Originals to Fit the Roll Width (Mac os X)100
- Resizing Originals by Entering a Scaling Value103
  - Resizing Originals by Entering a Scaling Value (Windows)104
  - Resizing Originals by Entering a Scaling Value (Mac os X)106
Printing at Full Size111
- Printing on Oversized Paper111
  - Printing at Full Size (Windows)112
  - Printing at Full Size (Mac os X)113
- Borderless Printing at Actual Size117
Printing Banners or at Other Non-Standard Sizes140
- Printing Vertical or Horizontal Banners (Large-Format Printing)140
  - Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)141
  - Printing Vertical or Horizontal Banners (Large-Format Printing; Mac os X)146
- Printing on Non-Standard Paper Sizes149
  - Printing on Non-Standard Paper Sizes (Windows)150
  - Printing on Non-Standard Paper Sizes (Mac os X)153
Tiling and Multiple Pages Per Sheet157
- Printing Multiple Originals Next to each Other157
  - Printing Multiple Originals Next to each Other (Windows)158
  - Printing Multiple Originals Next to each Other (Mac os X)160
- Printing Multiple Pages Continuously162
  - Printing Multiple Pages Continuously (Windows)163
  - Printing Multiple Pages Continuously (Mac os X)165
- Printing Multiple Pages Per Sheet167
  - Printing Multiple Pages Per Sheet (Windows)167
  - Printing Multiple Pages Per Sheet (Mac os X)170
- Printing Posters in Sections174
  - Printing Large Posters (Windows)175
Centering Originals178
- Printing Originals Centered on Rolls178
  - Printing Originals Centered on Rolls (Windows)178
  - Printing Originals Centered on Rolls (Mac os X)180
- Printing Originals Centered on Sheets184
  - Printing Originals Centered on Sheets (Windows)184
  - Printing Originals Centered on Sheets (Mac os X)187
- Conserving Roll Paper190
- Checking Images before Printing202
  - Checking the Layout in a Preview before Printing202
Other Useful Settings Printing with Watermarks204
- Printing with Watermarks- COPY, FILE COPY, and so on (Windows)205
- Making the Original Orientation Match the Paper Orientation208
  - Making the Original Orientation Match the Paper Orientation (Windows)208
  - Making the Original Orientation Match the Paper Orientation (Mac os X)210
- Cutting Roll Paper after Printing214
  - Cutting Roll Paper after Printing (Windows)214
  - Cutting Roll Paper after Printing (Mac os X)216
- Using Favorites214
- Windows Software219
Printer Driver220
- Printer Driver Settings220
- Printer Driver221
- Specifying Paper in the Printer Driver222
- Confirming Print Settings225
- Checking the Layout in a Preview before Printing226
- Using Favorites227
- Accessing the Printer Driver Dialog Box from Applications229
- Accessing the Printer Driver Dialog Box from the Operating System Menu231
- Main Sheet233
- Object Adjustment Dialog Box: Color242
- Page Setup Sheet251
  - Output Method Dialog Box254
  - Paper Size Options Dialog Box255
- Layout Sheet256
- Favorites Sheet260
- Utility Sheet262
- Support Sheet263
  - Settings Summaries Dialog Box264
- Device Settings Sheet265
Preview266
- Operating Environment266
- The Features of Preview266
- Starting Preview267
- Preview Main Window268
- Dialog Area271
- Enlarge/Reduce the Screen Display272
- Moving a Page272
- Priority Setting for Rotating 90 Degrees273
- Using the Ruler273
- Printing with Selecting the Layout275
- Print on the Center277
- Not Print Spaces at the Top/Bottom278
Free Layout279
- The Features of Free Layout279
- Operating Environment280
- Starting Free Layout280
- Free Layout Main Window283
- Detailed Settings285
- Preferences Dialog Box286
- Page Options Dialog Box287
- Zoom Dialog Box288
- Format Dialog Box289
- Laying out a Multiple-File Document on One Page291
- Laying out a Document Created with Multiple Application Programs on One Page294
- Selecting an Object297
- Changing the Object Size298
- Moving an Object298
- Rotating an Object299
- Aligning Objects300
- Laying out Objects Automatically300
- Changing the Object Overlapping Order302
- Pasting a Copied or Cut Object304
- Folded Duplex Window305
- Finished Size Settings Dialog Box306
- Binding Settings Dialog Box307
- Prints Using Folded Duplex308
Color Imagerunner Enlargement Copy310
- Operating Environment310
- Starting Color Imagerunner Enlargement Copy310
- The Features of Color Imagerunner Enlargement Copy310
- Color Imagerunner Enlargement Copy Dialog Box312
- Hot Folder313
- Creating a New Hot Folder314
- Specifying an Existing Shared Folder as a Hot Folder318
- Setting the Print Parameters321
- Printing Enlargements of Scanned Originals from a Color Imagerunner322
Print Plug-In for Photoshop/Digital Photo Professional325
- Operating Environment326
- The Features of Print Plug-In326
- Installation Procedures327
- Starting from Photoshop330
- Uninstall Procedures330
- Starting from Digital Photo Professional332
- Print Plug-In Main Window333
  - Preview Area335
- Main Sheet336
- Page Setup Sheet340
- Color Settings Sheet343
- Print History Sheet344
- Support Sheet345
- Paper Detailed Settings Dialog Box346
  - Unidirectional Printing347
- Set Configuration Dialog Box348
- ICC Conversion Options Dialog Box349
- Roll Paper Options Dialog Box350
- Size Options Dialog Box350
- Curves Dialog Box351
- Print History Details Dialog Box352
- Utilize Three Types of Previews354
  - Check Image with Print Area Layout354
  - Check the Original Image with Image355
  - Check Image with Roll Paper Preview356
- Print with a Desired Picture Quality356
- Adjust the Colors and Print357
  - Adjust the Colors While Checking the Preview (for Color)358
  - Adjust the Colors While Checking the Preview (for Monochrome)359
  - Adjust the Colors by Color Matching363
  - Print High-Quality Adobe Rgb16Bit Images364
  - Prints Monochrome Photographs with High Quality366
  - Using Adobe CMM366
- Perform Black Point Compensation368
- Perform Printing Press Simulation Print369
- Enlarge/Reduce and Print370
  - Enlarge/Reduce and Print Matching Output Media Size370
  - Enlarge/Reduce and Print Matching Width of Roll Paper372
  - Specify Scaling, Enlarge/Reduce and Print373
- Print with no Borders374
- Customize Media Settings375
- Utilize Print History376
  - Confirm Print History Details376
  - Apply Print History to an Image378
  - Store Print History to Print Preferences378
  - Delete Print History381
  - Export Print History from Print Preferences383
  - Import Print History to Print Preferences384
  - Delete Print History from Print Preferences386
  - Set Information to Print with Image388
Print Plug-In for Office390
- Print Plug-In for Office Features390
- Operating Environment391
- Steps to Install391
- Steps to Uninstall395
- When Print Plug-In for Office Is Not Displayed395
- To Start from Microsoft Word400
- Print Matching Roll Width (Word)403
- Borderless Printing (Word)405
- Multi-Page Printing (Word)408
- Register the Settings(Word)411
- Print Using Registered Settings (Word)412
- Portrait Orientation / Landscape Orientation (Word)414
- To Start from Microsoft Powerpoint416
- Print Matching Roll Width (Powerpoint)418
- Borderless Printing (Powerpoint)421
- Multi-Page Printing (Powerpoint)423
- Register the Settings(Powerpoint)426
- Print Using Registered Settings (Powerpoint)427
- Portrait Orientation / Landscape Orientation (Powerpoint)429
- To Start from Microsoft Excel432
- Print Entire Sheet (Excel)434
- Print Selected Area (Excel)437
- Configuring Binding (Excel)440
- Configuring Special Settings441
- Status Monitor443
  - The Features of Imageprograf Status Monitor443
  - Job Management Using Imageprograf Status Monitor444
Accounting446
- Accounting Manager446
- Accounting Manager Main Window447
  - Job List Area450
- Launching the Accounting Manager447
- Accounting Manager Basic Procedures451
- Configuring Unit Costs in Accounting Manager451
- Configuring Units and Display Settings in Accounting Manager455
- Automatically Acquiring Print Job Logs at Regular Intervals456
- Canceling Regular Print Job Log Acquisition456
- Switching between Displaying Jobs on Printer and Regularly Acquired Jobs456
- Exporting Print Job Data as a CSV File457
- Showing Job Properties457
- Showing the Total Amount of Ink and Paper Consumed458
- Showing, Saving and Loading Selected Unit Cost Data458
- Digital Photo Front-Access459
- Device Setup Utility460
Media Configuration Tool465
- The Features of Media Configuration Tool465
- Installation Procedures466
- Operating Environment466
- Starting the Media Configuration Tool469
- Media Configuration Tool Main Window470
- Editing Media Type Information471
- Updating Media Types482
- Using Paper Other than Genuine Paper/Feed Confirmed Paper484
- Mac os X Software503
Mac os X Software504
- Printer Driver Printer Driver Settings504
- Specifying Paper in the Printer Driver506
- Confirming Print Settings509
- Checking the Layout in a Preview before Printing510
- Accessing the Printer Driver Dialog Box from Applications511
- Using Favorites511
- Main Pane512
- Object Adjustment Dialog Box: Color527
- Page Setup Pane531
- Utility Pane533
- Additional Settings Pane534
- Support Pane535
Preview536
- Operating Environment536
- The Features of Preview536
- Starting Preview537
- Preview Main Window538
- Paper Settings Panel541
  - Easy Settings543
  - Advanced Settings545
- Output Settings Panel546
- Color Settings Panel548
- Preferences Dialog Box558
- Go to Page Dialog Box559
- Zoom Dialog Box559
- Print on the Center560
- Print with no Borders560
- Not Print Spaces at the Top/Bottom561
- Print Page Rotated 90 Degrees562
- Display with Fitting to the Width of the Paper563
- Display with All564
- Display with Actual Size565
- Moving a Page565
Free Layout567
- Operating Environment567
- The Features of Free Layout567
- Starting Free Layout568
- Free Layout Main Window569
- Paper Settings Panel572
  - Easy Settings574
  - Advanced Settings576
- Color Settings Panel577
  - Color Adjustment578
  - Gray Adjustment581
  - Matching582
- Preferences Dialog Box588
- Page Setup Dialog Box589
- Zoom Dialog Box590
- Format Dialog Box591
- Laying out a Document Created with Multiple Application Programs on One Page592
- Laying out a Multiple-File Document on One Page592
- Changing the Object Size593
- Selecting an Object593
- Moving an Object594
- Rotating an Object595
- Aligning Objects596
- Laying out Objects Automatically596
- Changing the Object Overlapping Order598
- Pasting a Copied or Cut Object600
Color Imagerunner Enlargement Copy601
- Operating Environment601
- The Features of Color Imagerunner Enlargement Copy601
- Starting Color Imagerunner Enlargement Copy602
- Color Imagerunner Enlargement Copy Dialog Box603
- Hot Folder604
- Creating a New Hot Folder605
- Editing a Hot Folder (Setting Print Conditions)607
- Deleting a Hot Folder611
- Setting the Print Parameters611
- Paper Settings Panel612
  - Easy Settings614
  - Advanced Settings615
- Output Settings Panel617
- Color Settings Panel619
- Printing Enlargements of Scanned Originals from a Color Imagerunner622
Print Plug-In for Photoshop/Digital Photo Professional625
- Operating Environment626
- The Features of Print Plug-In626
- Installation Procedures627
- Uninstall Procedures629
- Starting from Photoshop631
- Starting from Digital Photo Professional632
- Print Plug-In Main Window633
  - Preview Area635
- Main Sheet637
- Page Setup Sheet640
- Color Settings Sheet643
- Print History Sheet644
- Support Sheet646
- Paper Detailed Settings Dialog Box647
- Set Configuration Dialog Box649
- ICC Conversion Options Dialog Box650
- Roll Paper Options Dialog Box651
- Size Options Dialog Box652
- Curves Dialog Box653
- Print History Details Dialog Box654
- Utilize Three Types of Previews655
  - Check Image with Print Area Layout656
  - Check the Original Image with Image657
  - Check Image with Roll Paper Preview658
- Print with a Desired Picture Quality658
- Adjust the Colors and Print659
  - Adjust the Colors While Checking the Preview (for Color)660
  - Adjust the Colors While Checking the Preview (for Monochrome)661
  - Adjust the Colors by Color Matching665
  - Print High-Quality Adobe Rgb16Bit Images666
  - Prints Monochrome Photographs with High Quality668
  - Using Adobe CMM668
- Perform Black Point Compensation670
- Perform Printing Press Simulation Print671
- Enlarge/Reduce and Print672
  - Enlarge/Reduce and Print Matching Output Media Size672
  - Enlarge/Reduce and Print Matching Width of Roll Paper674
  - Specify Scaling, Enlarge/Reduce and Print675
- Print with no Borders676
- Customize Media Settings677
- Utilize Print History678
  - Confirm Print History Details678
  - Apply Print History to an Image679
  - Store Print History to Print Preferences680
  - Delete Print History682
  - Export Print History from Print Preferences684
  - Import Print History to Print Preferences685
  - Delete Print History from Print Preferences687
  - Set Information to Print with Image689
- Printmonitor691
  - The Features of Imageprograf Printmonitor691
  - Job Management Using Imageprograf Printmonitor692
Media Configuration Tool694
- The Features of Media Configuration Tool694
- Operating Environment695
- Procedures for Installing695
- Procedures for Uninstalling698
- Starting the Media Configuration Tool701
- Media Configuration Tool Main Window702
- Editing Media Type Information703
- Updating Media Types715
- Using Paper Other than Genuine Paper/Feed Confirmed Paper717
- Compatible Paper718
- Print Job Operations736
Basic Print Job Operations737
- Using the Printer Hard Disk737
- Storage Destination738
- Saving Print Jobs on the Printer Hard Disk739
- Managing the Job Queue (Deleting or Preempting Other Jobs)742
  - Using Remoteui743
- Managing Pending Jobs (Printing or Deleting Jobs on Hold)745
- Printing Saved Jobs747
- Deleting Saved Jobs754
- Moving Saved Jobs758
Advanced Print Job Operations764
- Saving Print Jobs Sent from Sources Other than the Printer Driver764
- Printing Without Saving Jobs in the Common Box766
- Setting Passwords for Personal Boxes766
- Naming Personal Boxes770
- Displaying a List of Saved Jobs775
- Printing a List of Saved Jobs779
- Displaying Details of Saved Jobs780
- Renaming Saved Jobs784
- Handling Paper790
  - Paper791
Handling Rolls799
- Loading Rolls on the Roll Holder799
- Handling Rolls801
- Loading Rolls in the Printer802
- Changing the Type of Paper805
- Specifying the Paper Length807
- Removing the Roll from the Printer808
- Removing Rolls from the Roll Holder810
- Feeding Roll Paper Manually811
- Keeping Track of the Amount of Roll Paper Left812
- Specifying the Ink Drying Time for Rolls813
- Specifying the Cutting Method for Rolls815
- Cutting the Leading Edge of Roll Paper Automatically820
- Reducing Dust from Cutting Rolls822
- Removing the Roll Feed Unit823
- Roll Holder Set823
- Installing the Roll Feed Unit824
  - Handling Sheets827
    - Loading Sheets in the Feed Slot827
    - Removing Sheets835
  - Output Stacker838
    - Output Stacker Precautions838
    - Using the Output Stacker839
- Adjustments for Better Print Quality842
  - Adjustment for High-Precision Printing843
    - Enhancing Printing Quality843
  - Adjusting the Printhead845
Adjusting the Feed Amount851
- Selecting a Feed Amount Adjustment Method (Feed Priority)851
- Automatic Banding Adjustment (Adj. Quality)852
- Manual Banding Adjustment (Adj. Quality)854
- Adjusting Line Length (Adjust Length)856
- Fine-Tuning the Paper Feed Amount (Adj. Fine Feed)856
- Adjusting Color on the Trailing Edge of Sheets858
- Adjusting the Feed Amount860
Color Adjustment862
- Using Color Calibration for Color Adjustment862
  - Paper that Can be Used in Color Calibration866
- Printing in Ideal Colors for Light in the Viewing Environment868
- Printing Images to Match Monitor Colors885
  - Printing Images to Match Monitor Colors (Windows)886
  - Printing Images to Match Monitor Colors (Mac os X)889
- Printer Parts892
  - Adjusting the Vacuum Strength (Vacuumstrngth)860
Printer Parts893
- Printer Parts Front893
- Back894
- Top Cover (Inside)895
- Paper Feed Slots896
- Inside the Roll Feed Unit Cover897
- Carriage898
- Ink Tank Cover (Inside)898
- Vents900
- Control Panel907
  - Operations and Display Screen908
Printer Menu Printer Menu Operations918
- Default Chapter919
- Network Setting952
- Maintenance and Consumables989
- Troubleshooting1028
Problems with the Printing Quality Printing Is Faint1044
- Paper Rubs against the Printhead1045
- The Edges of the Paper Are Dirty1046
- Immediately after Borderless Printing, the Trailing Edge Margin Is Soiled During Regular Printing1047
- Roller Marks Are Left Across the Trailing Edge of Paper1047
- The Back Side of the Paper Is Dirty1047
- The Surface of the Paper Is Dirty1047
- Banding in Different Colors Occurs1048
- Printed Colors Are Inaccurate1048
- Colors in Printed Images Are Uneven1049
- Image Edges Are Blurred or White Banding Occurs1050
- Setting the Blue Switch on the Platen1051
- Documents Are Printed in Monochrome1054
- Images Are Printed Crooked1054
- The Contrast Becomes Uneven During Printing1054
- The Length of Printed Images Is Inaccurate in the Feeding Direction1054
- Line Thickness Is Not Uniform1055
- Lines or Colors Are Misaligned1055
- Borderless Printing Is Not Possible1056
- Problems with the Printing Quality Caused by the Type of Paper1056
- Cannot Print over a Network1057
  - Cannot Connect the Printer to the Network1057
  - Cannot Print over a TCP/IP Network1057
  - Cannot Print over a Netware Network1058
  - Cannot Print over Appletalk or Bonjour Networks1058
- Installation Problems1059
  - Removing Installed Printer Drivers1059
- Other Problems1061
- The Printer Does Not Go on1061
- The Printer Takes Time to Start up1061
- If the Printer Makes a Strange Sound1062
- Messages Advising to Check the Maintenance Cartridge Are Not Cleared1062
- The Printer Consumes a Lot of Ink1062
- Ink Level Detection1063
- Error Message1066
- Error Messages1067
Table of Contents1068
- Default Chapter1069
- Specifications1095
- Appendix1102
  - How to Use this Manual1103
  - Disposal of the Product1114
    - WEEE Directive1115

Canon imagePROGRAF iPF6300S - Troubleshooting

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