Chapter 8
8-15
Top paper feed slot is selected.
Press OK and load a sheet.
03860002-2E02 Data with a cut sheet specification has been
received but no cut sheets are loaded.
Load cut sheets at the paper tray port.
Sheet printing is selected.
Press Load/Eject and load sheets.
03860002-2E05 Manual feed paper setting job has been
received, but no manual feed paper is
loaded.
Load cut sheet in the manual feed paper slot.
Remove the cut sheets. 03860002-2E07 Waiting for manual feed paper to be
removed.
Remove the cut sheet.
Roll printing is selected, but sheets are
loaded.
Press OK, remove the sheets, and load a
roll.
03860002-2E0A Data with a roll media specification has
been received when a cut sheet tray is
loaded.
Replace with roll media.
This type of media is not
compatible with HP-GL/2.
03860006-2825 Paper type mismatch at HP-GL/2 printing Exchange for the compatible paper to HP-GL/2 before
reprinting.
! Cannot print as selected.
Another roll is in use.
Stop: Stop Printing
03860007-2E40 Lower roll data has been received when
there is print in the upper roll.
Press the Stop button to delete the print job.
! Cannot print as selected.
Another roll is in use.
Stop: Stop Printing
03860007-2E41 Lower roll data has been received when
there is print in the lower roll.
Press the Stop button to delete the print job.
Borderless printng not possible.
Check roll position.
Online: Print
Load/Eject: Change Paper
03861001-2405 Paper loaded at a position inaccessible for
borderless printing
Check to see if a borderless printing spacer is installed.
Reload the paper.
Borderless printng not possible.
Check paper size setting.
03861001-2406 Data unfit for borderless printing Check the data, and then print again.
Borderless printng not possible.
Paper stretched or shrank.
Confirm usage cond. of the paper.
03861001-2407 Borderless printing disabled (engine
detection)
Reload the paper.
Borderless printng not possible.
Check supported paper.
03861001-2408 Borderless printing disabled (unsupported
size)
Check the media size.
Insufficient paper for job
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
03862000-2E09 Not enough roll media on remaining roll
media quantity detection
Renew the supply of roll media.
Insufficient paper for job 03862001-2E31 Not enough roll media Renew the supply of roll media.
Insufficient paper for job 03862002-2E32 Not enough roll media (lower roll) Renew the supply of roll media.
Cannot adjust printhead.
Press Online to clear the error and
readjust printhead.
03863000-2820 Printhead registration unadjustable Check the paper on which a pattern is printed for smears.
Check the environment for interferences from outside
light.
Clean the printhead.
Cannot adjust printhead.
Press Online to clear the error and
readjust printhead.
03863000-2821 LF unadjustable Check the paper on which a pattern is printed for smears.
Check the environment for interferences from outside
light.
Clean the printhead.
Cannot adjust eccentric.
Press Online to clear the error.
03863000-2822 Eccentricity correction disabled Check to see if paper has not jammed.
Cannot adjust optic axis.
Press Online to clear the error.
03863000-2824 Optical axis error Check the multi sensor.
Check the head management sensor.
LFNG XXX XXX XXX XXX
press OK key
03863000-2826 Eccentricity correction error Check to see if paper has not jammed.
CR MOTOR TUNING
ERROR :PRESS OK
03863000-282A Carriage identification process NG
Carriage identification process failed.
For service mode.
Press the OK button to clear the error.
It may essentially be a sensor failure, and the similar
error might be repeated.
CR VIBRATION
ERROR :PRESS OK
03863000-282B Carriage abnormal vibration error
Carriage vibration was detected when
performing carriage identification process.
For service mode.
Press the OK button to clear the error.
It may essentially be a sensor failure, and the similar
error might be repeated.
CRNG XXX XXX XXX XXX
press OK key
03863000-2831 Printhead registration unadjustable (when
performing CR REG).
Check the paper on which a pattern is printed for smears.
Check the environment for interferences from outside
light.
Clean the printhead.
! Cannot calibrate.
Press OK and try calibration again.
03863000-2F34 Color calibration adjustment failure error Perform calibration again, and if the same error occurs,
replace the multisensor.
Error! E02827
Cannot adjust.
03863000-4034 Sensor calibration error Check the paper on which a pattern is printed for smears.
Check the environment for interferences from outside
light.
Clean the printhead.
Display message Code* Condition detected Action
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