8-28
Tr oubleshooting
8
Message List
IMPORTANT
Make sure that the printer is not operating and the (Ready) indicator is on when
loading paper in the manual feed slot. When printing multiple copies or multiple pages
from the manual feed slot, make sure that the printer is not operating and the
(Message) indicator is on before loading the second and subsequent paper. If paper is
loaded in the manual feed slot while the printer is operating such as when the printer is
printing or immediately after outputting paper, the loaded paper may be output without
being printed, or this may result in paper jams.
<OF OPT.CONN.ERR.>
Cause 1 The optional paper feeder is not installed properly.
Remedy Turn the power OFF, install the paper feeder properly, and then turn it ON again.
Cause 2 The optional paper feeder is installed or removed when the printer is ON.
Remedy Turn the power OFF, install or remove the paper feeder, then turn the printer ON
again.
Cause 3 The connector of the optional paper feeder is disconnected.
Remedy Turn the printer OFF, unplug the power plug from the AC power outlet and
contact your local authorized Canon dealer.
Cause 4 A paper feeder that is not for this printer is installed.
Remedy Turn the power OFF, install the paper feeder for this printer, and then turn it ON
again.
<11 NO "size" PAPER>
Cause Paper of the size specified in the application is not loaded in the paper source
(in all the paper sources when PAPER SOURCE is set to AUTO; in the specified
paper source when the setting is fixed).
Remedy 1 Refill or load paper.
Remedy 2 Press the (Feeder Selection) key, then select other paper source for the
same paper size or larger paper size. (See "Selecting a Paper Source," on p.
4-12)
<12 COVER OPEN>
Cause The front cover is open.
Remedy Close the front cover firmly. If the printer is not online, press the (Online)
key.
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