8-48
Tr oubleshooting
8
When You Cannot Obtain Appropriate Printout Results
Remedy 2 Select the [Manual Scaling] check box in the printer driver, then specify an
appropriate scale factor according to the paper size to be used.
In order to specify the setting for [Manual Scaling], display the [Page Setup]
sheet.
Cause 2 The position of the paper is incorrect.
Remedy Load the paper properly. (See "Loading Paper in the Paper Cassette," on p.
4-21, "Loading Paper in the Manual Feed Slot," on p. 4-38)
Cause 3 A document with no margins was printed.
Remedy Secure a margin around the data so that it fits within Printable Area (See p.
4-7), then print again.
The paper is printed completely black.
Cause The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 7-2)
Toner does not fix well.
Cause Paper is inappropriate.
Remedy Replace the paper with one that can be used with this printer. (See "Paper
Requirements," on p. 4-2)
The back of the printed paper has smudge marks.
Cause The size of the print data was larger than that of the loaded paper.
Remedy Check if the size of the print data matches that of the loaded paper.
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