Carrier Aritech Reliance XR Series - Page 59

Installation and Programming Guide 59
• Check the Aritech Reliance XR has at least one unused channel: log in, click Menu,
Settings, Channel, then click the drop down, at least one channel should have a blank
Destination.
• Check your site is registered for notifications in the app (follow instructions above).
• Check your smartphone has notifications enabled (on Apple iOS click Settings,
Notifications, scroll down and click UltraSync, check “Allow Notifications” and “Show in
Notification Centre” are enabled, optionally select the Alert Style as Banners or Alerts).
• If you are on iOS, ensure your phone is logged into your Apple account under iTunes or
iCloud.
If you are on Android, ensure your phone is logged into your Google account under
Google Play or Settings. This is required as UltraSync sends the push notification to
Apple and Google servers for delivery to your device. “Rooted” or “Jailbroken” phones
may not have the required software to receive push notifications.
• Update your device to the latest version.
• If you have multiple devices registered to receive notifications, each device must have a
unique name. This is set in the UltraSync+ app:
1. Touch Menu from the Sites screen.
2. Touch Global Settings.
3. Touch Notification Services.
4. The device name is displayed and can be changed.