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Cisco ONS 15454 DWDM Troubleshooting Guide, R7.0.1
78-17742-02
Chapter 1 General Troubleshooting
1.7.7 Node Icon is Gray on CTC Network View
1.7.7 Node Icon is Gray on CTC Network View
Symptom The CTC network view shows one or more node icons as gray in color and without a node
name.
Possible Cause Different CTC releases do not recognize each other.
Recommended Action Correct the core version build as described in the “1.7.9 Different CTC
Releases Do Not Recognize Each Other” section on page 1-49.
Possible Cause Username and password do not match.
Recommended Action Correct the username and password as described in the “1.7.10 Username or
Password Do Not Match” section on page 1-50.
Possible Cause A lost DCC connection.
Recommended Action Usually accompanied by an embedded operations channel (EOC) alarm. Clear
the EOC alarm and verify the DCC connection as described in the “EOC” alarm.
1.7.8 Java Runtime Environment Incompatible
Symptom The CTC application does not run properly.
Possible Cause The compatible Java 2 JRE is not installed.
Recommended Action The JRE contains the Java virtual machine, runtime class libraries, and Java
application launcher that are necessary to run programs written in the Java programming language.
The ONS 15454 CTC is a Java application. A Java application, unlike an applet, cannot rely
completely on a web browser for installation and runtime services. When you run an application
written in the Java programming language, you need the correct JRE installed. The correct JRE for
each CTC software release is included on the Cisco ONS 15454 software CD. Complete the
“Launch CTC to Correct the Core Version Build” procedure on page 1-49. If you are running
multiple CTC software releases on a network, the JRE installed on the computer must be compatible
with the different software releases. Table 1-4 shows JRE compatibility with ONS 15454 software
releases.
Table 1-4 JRE Compatibility
Software Release
JRE 1.2.2
Compatible
JRE 1.3
Compatible
JRE 1.4
Compatible
1
JRE 5.0
Compatible
ONS 15454 R2.2.1 and
earlier
Yes No No No
ONS 15454 R2.2.2 Yes Yes No No
ONS 15454 R3.0 Yes Yes No No
ONS 15454 R3.1 Yes Yes No No
ONS 15454 R3.2 Yes Yes No No
ONS 15454 R3.3 Yes Yes No No