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Performing an Attended Transfer
To perform an attended transfer for all phones (except the Cisco SPA501G):
STEP 1 During an active call, press
xfer
. The call is placed on hold and a new line is opened to
dial the number.
STEP 2
Either:
•
Enter the number to which you want to transfer the call, then press dial or wait a few
seconds.
•
Press dir and either choose a number from the personal directory or (if configured) select
the Corporate Directory, then press dial.
•
If you hang up before the second call rings, the transfer fails and the first call is
disconnected. If you misdial, use the
delChar
,
clear
, or
cancel
key to make your changes
before the call is transferred. (Not available for the Cisco SPA502G.)
STEP 3 Press
xfer
after the phone begins to ring, or at any time after the phone is answered.
To perform an attended transfer for the Cisco SPA501G:
STEP 1 During an active call, press
Transfer
.
STEP 2 Enter the number to where you want to transfer the call.
STEP 3 After the phone begins to ring or after the person you are calling answers, press
Transfer
again.
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