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Forwarding Calls When Your Phone is Busy
You can forward all incoming calls to another number when your phone is busy. For example, forward
calls to voice mail, another extension, or an outside line. If forwarding calls to an outside line, be sure
to use any access and area codes required to complete the call.
Call Forward Busy by using Setup
STEP 1 Press the Setup button and select Call Forward > CFWD Busy Number.
STEP 2 Press the edit softkey.
STEP 3 Enter a number to where all calls should be forwarded. To connect the call to voice mail (if
this feature has been set up by your phone administrator), press the Right navigation button, press
the alpha softkey, and enter vm by using the keypad.
Press the Left navigation button.
STEP 4 Press ok.
STEP 5 Press save.
Forwarding Calls (Delay) Without Answering the Phone
You can forward an incoming call to another number if you do not answer the phone. For example,
forward calls to your voice mailbox, another extension, or an outside line. If forwarding calls to an
outside line, be sure to use any access and area codes required to complete the call
To set the interval by using the IP phone screen:
STEP 1 Press the Setup button and select Call Forward > CFWD No Ans Delay.
STEP 2 Press the
edit
softkey.
STEP 3 Enter the number of seconds to delay before forwarding calls.
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