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Forwarding Calls
You can forward all calls, forward calls when the phone is busy, or forward calls to a phone when there
is no answer.
For the Cisco SPA501G, you can only use the IP phone Web interface or Call Forward All Star Code to
set call forwarding.
Forwarding All Calls
You can forward all incoming calls to another number. For example, your voice mailbox, another
extension, or an outside line. If forwarding calls to an outside line, be sure to use any steering digits,
access codes, or area codes required to complete the call.
Call Forward All Softkey
STEP 1 Press the
cfwd
softkey.
STEP 2 Enter a number to where all calls should be forwarded.
STEP 3 Press
dial
. The IP phone screen displays Calls Forwarded.
Call Forward All by using Setup
STEP 1 Press Setup and select Call Forward > CFWD All Number.
STEP 2 Press edit.
STEP 3 Enter a number to where all calls should be forwarded.
STEP 4 Press ok.
STEP 5 Press save.
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