Cisco TelePresence

ID Title Description Solution Severity
35009 TMS
Provisioning
Extension
services
communication
failure
The VCS is unable to communicate
with the TMS Provisioning
Extension services. Phone book
service failures can also occur if
TMS does not have any users
provisioned against this cluster.
Go to the TMS Provisioning
Extension service status page and
select the failed service to view
details about the problem
Warning
35010 TMS
Provisioning
Extension
services data
import failure
An import from the TMS
Provisioning Extension services has
been canceled as it would cause
the VCS to exceed internal table
limits
See the VCS Event Log for details,
then check the corresponding data
within TMS; you must perform a full
synchronization after the data has
been corrected in TMS
Warning
35011 TMS
Provisioning
Extension
services data
import failure
One or more records imported from
the TMS Provisioning Extension
services have been dropped due to
unrecognized data format
See the VCS Event Log for details,
then check the corresponding data
within TMS; you must perform a full
synchronization after the data has
been corrected in TMS
Warning
35012 Failed to
connect to LDAP
server
Failed to connect to the LDAP
server for H.350 device
authentication
Ensure that your H.350 directory
service is correctly configured
Warning
35013 Unified
Communications
SSH tunnel
failure
This system cannot communicate
with one or more remote hosts
Review the Event Log and check that
the traversal zone between the VCS
Control and the VCS Expressway is
active
Warning
35014 Unified
Communications
SSH tunnel
notification
failure
This system cannot communicate
with one or more remote hosts
Ensure that your firewall allows traffic
from the VCS Control ephemeral
ports to 2222 TCP on the VCS
Expressway
Warning
35015 Unified CM port
conflict
There is a port conflict on Unified
CM <name> between neighbor
zone <name> and Unified
Communications (both are using
port <number>)
The same port on Unified CM cannot
be used for line side (Unified
Communications) and SIP trunk
traffic. Review the port configuration
on Unified CM and reconfigure the
<zone> if necessary
Warning
40001 Security alert No CRL distribution points have
been defined for automatic updates
Check CRL configuration Warning
40002 Security alert Automatic updating of CRL files has
failed
If the problem persists, contact your
Cisco representative
Warning
40003 Insecure
password in use
The root user has the default
password set
View instructions on changing the
root password
Warning
40004 Certificate-
based
authentication
required
Your system is recommended to
have client certificate-based security
set to Certificate-based
authentication when in advanced
account security mode
Configure client certificate-based
security
Warning
40005 Insecure
password in use
The admin user has the default
password set
Change the admin password Error
Cisco VCS Administrator Guide (X8.1.1) Page 412 of 507
Reference material
Alarms