Cisco XR 12000 Series Getting Started Guide

CHAPTER
6-119
Cisco IOS XR Getting Started Guide for the Cisco XR 12000 Series Router
OL-24755-01
6
Troubleshooting the Cisco IOS XR Software
This chapter describes the tools and procedures used to identify the source of hardware and software
problems. This chapter also provides instructions on gathering data for further analysis by Cisco
customer support representatives.
Contents
• Additional Sources of Information, page 6-119
• Basic Troubleshooting Commands, page 6-119
• Configuration Error Messages, page 6-127
• Memory Warnings in Configuration Sessions, page 6-128
• Interfaces Not Coming Up, page 6-132
Additional Sources of Information
For additional information on troubleshooting, see the following sources:
• If the Cisco IOS XR software does not start and display the EXEC mode prompt, see
Cisco IOS XR ROM Monitor Guidefor the Cisco XR 12000 Series Router.
• Technical Assistance Center (TAC) home page, containing 30,000 pages of searchable technical
content, including links to products, technologies, solutions, technical tips, and tools. Registered
Cisco.com users can log in from this page to access even more content.
http://www.cisco.com/public/support/tac/home.shtml
• “Related Documents” section on page x.
Basic Troubleshooting Commands
The following sections describe some basic techniques used to determine connectivity to another device
and display information on the configuration and operation of a router.
• Using show Commands to Display System Status and Configuration, page 6-120
• Using the ping Command, page 6-121
• Using the traceroute Command, page 6-122

Cisco XR 12000 Series Specifications

General

Brand	Cisco
Model	XR 12000 Series
Category	Network Router
Language	English