CNC-Step T-Rex Series - Problem Resolution

Operating Instructions
T-Rex-Series
CNC-STEP e.K. ▪ Siemensstrasse 13-15 ▪ 47608 Geldern ▪ Germany
Page 68
Support: +49 (0)2831/91021-50
31.03.2014
9.2 Problem resolution
description of the
error
Cause
Remedy
Personnel
Machine has no
function
Emergency stop button
has been pressed
Cancel the emergency
stop
Operator
Toggle Signal is missing
See pin assignment in
software
qualified
personnel
Control cable broken
repair
Manufacturer
Stepper motor stands
Stepper motor (X, Y and
/ or Z-axis) is overloaded
Check connecting line if
required, check control,
see separate instructions
of the controller.
qualified
personnel
step loss
Stepper motor of the X-
axis (X1 and / or X2) is
overloaded
Check machine
perpendicularity
qualified
personnel
Travel speed too high
Correct the setting in
software
Operator
Cracking or loud noise
when driving the axes
PCI-interface/Parallel
port is defective
Stop the operation and
contact manufacturers
manufacturer
Lack of maintenance
Lubricate spindle waves
Operator
Hard lock error
occurred
USB dongle was not
found (WIN PC-NC
Economy)
Check the USB dongle
for proper connection
Operator
Real-time module is
blocked
On Windows, other
programs are still
running in the
background
Close programs in the
background of Windows
Operator
Energy saving mode for
the USB port is active
Disable power saving
mode in the BIOS
qualified
personnel