10-14 Troubleshooting
Writer: Unknown Saved by: Debbie Machac Saved date: 10/13/97 10:29 AM
Part Number: 284809-003 File name: Ch10.doc
Modem Problems and Solutions
Continued
Problem Possible Cause Solution
Modem settings may be
incorrectly configured
for 56K connections in
your country.
More than one variant of K56Flex
is supported. For example, if you
are in Hong Kong, there are two
variants for K56Flex supported.
The modem will default to the
most prevalent one. If you are
unable to make any connection
above 33.6Kbps, you may need
to change to the alternate type.
To do this, visit the portable web
site at www.compaq.com. for
instructions. The web site will
also include updates that may be
available for the 56K code in your
modem..
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