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16.0 troubleshooting (millivolt)
! WARNING EN
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS
RUN OUT, WITH THE GLASS DOOR OPEN OR REMOVED.
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.
SYMPTOM PROBLEM TEST SOLUTION
Main burner goes out; pilot
stays on.
Pilot fl ame is not large enough - Turn up the pilot fl ame.
or not engulfi ng the thermopile. - Replace pilot assembly.
Clean thermopile connection to the valve. Reconnect.
Replace thermopile / valve.
Remote wall switch wire is too long;
Shorten wire to correct length or wire gauge.
too much resistance in the system.
Faulty thermostat or switch.
Main burner goes out; pilot
Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON”
Check joint seals and installation
disconnected from appliance.
Pilot goes out when the gas
System is not correctly purged
If equipped, the gas valve
Pilot fl ame is not large enough.
Turn up the pilot fl ame.
Thermocouple shorting / faulty.
Loosen and tighten thermocouple.
Clean thermocouple and valve connection.
Pilot burning; no gas to main
Connect a jumper wire across the wall switch terminals; if
burner; gas knob is on „HI‟;
main burner lights, replace switch / thermostat.
wall switch / thermostat is
Wall switch wiring is defective.
Disconnect the switch wires & connect a jumper wire across
terminals 1 & 3; if the main burner lights, check the wires for
defects and/or replace wires.
Main burner orifi ce is plugged.
Remove stoppage in orifi ce.
Gas piping is undersized.
Turn on all gas appliances and see if pilot fl ame fl utters,
standing; Main burner is in
diminishes or extinguishes, especially when main burner
ignites. Monitor appliance supply working pressure.
Check if supply piping size is to code. Correct all undersized piping.
Main burner fl ame is a blue,
Remove blockage. In really cold conditions, ice buildup may
lazy, transparent fl ame.
occur on the terminal and should be removed as required.
To minimize this from happening again, it is recommended
that the vent lengths that pass through unheated spaces
(attics, garages, crawl spaces) be wrapped with an insulated
mylar sleeve. Prevent sleeve from sagging. Contact your
local authorized dealer for more information.
Flames are very aggressive.
Ensure the mechanical means of securing the door is
Check to ensure venting is properly sealed.
If restriction is required see “RESTRICTING VERTICAL
W415-1679 / D / 03.09.18