15-2 | THE LEGAL GUARANTEES
15-2-1 Legal guarantee of conformity
In accordance with the provisions of Articles L.211-1 to L.211-14 of the French Consumer Code, from which extracts are
given below, the consumer benefits from a legal guarantee of conformity:
Article L.211-4 : The seller is obliged to deliver goods in conformity with the contract and will be responsible for the lack
of conformity at the delivery time. He will also be responsible for the lack of conformity resulting from the packaging,
mounting instructions or installation when the contract stipulates that the seller is in charge of the installation or the ins-
tallation is performed under his responsibility.
Article L.211-5 : In order to conform with the contract, the goods must :
1- be specific for the customary usage expected from comparable goods and, if necessary :
- correspond to the description given by the seller and have the qualities that the seller presented to the buyer in the form
of a sample or model;
- have the qualities that a buyer can legitimately expect on account of the advertisements made by the seller, by the pro-
ducer or by his representative, particularly in terms of publicity or labeling ;
2- Or have the characteristics defined by common agreement by the parties, or be specific to any special usage sought
by the buyer, indicated by the buyer to the seller, and for which the seller has thereby agreed to.
Article L.211-12 : The legal guarantee of conformity shall be valid for two (2) years as of the goods delivery date.
15-2-2 Guarantee against latent defects
In accordance with the provisions of Articles 1641 to 1649 of the French Civil Code, from which extracts are given below,
the buyer benefits from a guarantee against latent defects:
Article 1641 : The seller is obliged to guarantee the item sold against latent defects which render it unsuitable for its
intended usage, or reduce this usage to such an extent that the buyer would not have purchased the item, or that he
would have purchased it only at a lower price if he had known the latent defects existed.
Article 1648 al. 1 : The buyer shall have two (2) years as of the discovery date of the latent defect(s) to apply the gua-
rantee against latent defects.
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16 | THE «COMPLETE SATISFACTION OR FULL
REFUND» RULE
The customer has seven (7) days to return all or part of his order (except tailored and/or customized products) for
exchange or refund. To do this, the unused products should be correctly protected in their packaging and be accompa-
nied by their invoice. The exchange or refund will be taken into account only for the product at its original price
excluding delivery costs from the moment when the product is returned in perfect condition to CORIMA in its origi-
nal packagings with
delivery costs paid.
17 | RETURNING A PRODUCT TO THE CORIMA S.A.
AFTER-SALES DEPARTMENT
Any return to CORIMA for examination will be handled by the customer who will ensure that the product’s packaging is
appropriate, that the product is insured, if necessary, and that the shipping costs are paid.
Don’t forget to include the invoice with the wheel, as well as your name, address, phone number and email address.
IMPORTANT! If you want to return your wheel to the CORIMA SA After-Sales Department, please make sure to return it
without the tubular or clincher tire, without the pinions (sprockets) and without the quick release skewer.
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