Crane BevMAX Refresh 6 Media - TROUBLESHOOTING TABLES; COIN ACCEPTANCE ISSUES; BILL ACCEPTANCE ISSUES

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TROUBLESHOOTING TABLES
COIN ACCEPTANCE ISSUES
PROBLEM
CAUSE
FIX
Coins Returned to
Customer With No
Credit Issued
 Coin Jam in Mech.
 Flight Deck dirty.
 No Power to Mech.
 Coin Return Lever activated.
 Vender in Test Mode.
 Inhibit Time Set.
 Defective Coin Mech.
 Clear Jam and Test.
 Clean Flight Deck.
 Check Harness from Mech to Media Atlas H
Board.
 Adjust Coin Return Lever.
 Close Service Door.
 Disable Inhibit Time.
 Replace Mech.
Will Not Payback
Coins
 No Power to Mech.
 No Coins in Tubes.
 Tubes Programmed
incorrectly.
 Defective Coin Mech.
 Check Harness from Mech to Media Atlas H
Board.
 Fill Coin Tubes with Coins.
 Reprogram per Manufacturer recommendation.
 Replace Coin Mech.
BILL ACCEPTANCE ISSUES
PROBLEM
CAUSE
FIX
Bill Acceptor will not
cycle.
 Prices / tube cash conditions.
 No Power to Bill Acceptor.
 Vender in Test Mode.
 Inhibit Time Set.
 Defective Bill Acceptor.
 Check Mech Tubes.
 Check Harness from Acceptor to MDB
Harness to Media Atlas H Board.
 Close Service Door and test bill acceptance.
 Disable Inhibit Time.
 Replace Bill Acceptor.
Takes Bill in then
rejects it.
 Acceptor Stacker full.
 Defective Acceptor.
 Remove bills from Stacker.
 Check Bill Acceptor.
Replace Bill Acceptor.
Stacks Bill while in
Escrow Mode.
 Max Price Not Yet Reached.
 Bill Acceptor not capable of
escrowing bills.
 Working as designed.
 Replace Bill Acceptor with one that allows
escrow of bills.
Bill Error listed in
Diagnostics.
 Communication Error with Bill
Acceptor.
 Bill Acceptor Reported Error.
 Check Harness from Bill Acceptor to MDB
Harness to Media Atlas H Board.
Replace Bill Acceptor.
Takes Bill, gives No
Credit
 Harness
 Acceptor
 Media Atlas H Board
 Check Harness from Bill Acceptor to MDB
Harness to Media Atlas H Board, replace as
needed.
 Replace Media Atlas H Board.