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TROUBLESHOOTING TABLES
COIN ACCEPTANCE ISSUES
Coins Returned to
Customer With No
Credit Issued
Coin Jam in Mech.
Flight Deck dirty.
No Power to Mech.
Coin Return Lever activated.
Vender in Test Mode.
Inhibit Time Set.
Defective Coin Mech.
Clear Jam and Test.
Clean Flight Deck.
Check Harness from Mech to Media Atlas H
Board.
Adjust Coin Return Lever.
Close Service Door.
Disable Inhibit Time.
Replace Mech.
No Power to Mech.
No Coins in Tubes.
Tubes Programmed
incorrectly.
Defective Coin Mech.
Check Harness from Mech to Media Atlas H
Board.
Fill Coin Tubes with Coins.
Reprogram per Manufacturer recommendation.
Replace Coin Mech.
Bill Acceptor will not
cycle.
Prices / tube cash conditions.
No Power to Bill Acceptor.
Vender in Test Mode.
Inhibit Time Set.
Defective Bill Acceptor.
Check Mech Tubes.
Check Harness from Acceptor to MDB
Harness to Media Atlas H Board.
Close Service Door and test bill acceptance.
Disable Inhibit Time.
Replace Bill Acceptor.
Takes Bill in then
rejects it.
Acceptor Stacker full.
Defective Acceptor.
Remove bills from Stacker.
Check Bill Acceptor.
Replace Bill Acceptor.
Stacks Bill while in
Escrow Mode.
Max Price Not Yet Reached.
Bill Acceptor not capable of
escrowing bills.
Working as designed.
Replace Bill Acceptor with one that allows
escrow of bills.
Bill Error listed in
Diagnostics.
Communication Error with Bill
Acceptor.
Bill Acceptor Reported Error.
Check Harness from Bill Acceptor to MDB
Harness to Media Atlas H Board.
Replace Bill Acceptor.
Takes Bill, gives No
Credit
Harness
Acceptor
Media Atlas H Board
Check Harness from Bill Acceptor to MDB
Harness to Media Atlas H Board, replace as
needed.
Replace Media Atlas H Board.