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Chapter 5 FAQ
Q1: What is PowerPanel® Cloud?
PowerPanel® Cloud is a server that collects information from
RCCARD100/RWCCARD100/Software (PPP/PPB) and transmits
information to end user via its interface. In cloud solution, UI can be web
portal or mobile app.
Q2: How does user connect to PowerPanel® Cloud?
-For users using UPS without network management card interface, they
can access via PPP/PPB;
-For users using RCCARD100, they can access via ethernet;
-For users using RWCCARD100, they can access via WiFi.
Q3: When I connect my UPS to cloud successfully with RWCCARD100, why
can’t I finish Internet setup after choosing Internet WiFi?
Your mobile phone WiFi might still connect to RWCCARD100 instead of
your Internet WiFi. Please check your WiFi setting and try again. Make
sure the WiFi you are connecting is Internet WiFi instead of stuck in
RWCCARD100’s WiFi.
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