37D-Link DCS-1130 User Manual
Section 4 - Troubleshooting
7 Can the Internet Camera be used as a webcam for my computer?
No, the Internet Camera only functions through an Ethernet or wireless network. Other cameras such as the D-Link
DSB-C110 and DSB-C310 can be used as a PC Camera (webcam).
8 Can the Internet Camera be connected to a network if it consists of only private IP Addresses?
Yes, the Internet Camera can be connected to a LAN with private IP Addresses.
9 Can the Internet Camera be installed if a rewall exists on the network?
Ifarewallexistsonthenetwork,port80needstobeopenedfordatacommunication.Youwillneedtodoportforwarding
byopeningaporttothecamera.Pleaserefertoyourrewall’sproductmanualfordetailedinstructions.
10 Why can’t I access the Internet Camera from a web browser?
A possible cause might be that the IP Address for the Internet Camera is already being used by another device. To
correctthepossibleproblem,youneedtorstdisconnecttheInternetCamerafromthenetwork.ThentrytoPING
(followtheinstructionsinthesectiontitledHowtoPINGYourIPAddress:)theIPaddressyourInternetCameraisset
to use. If there is a reply, it indicates that there is another device on the network with the same IP address. You will
need to run the Install Wizard again and change the IP address of the camera.
Other possible problems might be due to the network cable; try using another network cable. Test the network interface
of the product by connecting a local computer directly to the unit, utilizing a standard Crossover Cable, and run the
PINGutility.Iftheproblemisnotsolved,theInternetCameramightbefaulty.
Internet Camera Installation
11 Why does the Power LED not light up?
Make sure that you are using the provided power supply for the Internet Camera and verify that the power supply is
securely connected.
12 Why does the Internet Camera work locally but not externally?
Thismightbecausedbyarewall.Checkwithyoursystemadministrator;therewallmayneedtohavesomesettings
changedinorderfortheInternetCameratobeaccessibleoutsideyourlocalLAN.Refertopage39formoreinformation
about installing your camera behind a router.