Maintenance and Adjustments
2-4
2.1.2 Cleaning the Platen
The Platen, if contaminated with grit, label adhesive, or ink can cause a decline in print quality and, in
extreme cases, cause labels to adhere to the roller. Clean the Platen as follows:
CAUTION
NEVER use a sharp object on the Platen.
1. Turn OFF and unplug the printer. Move media away from the Platen.
2. Using a Cotton Swab (or lint-free cloth) dampened with isopropyl alcohol, gently wipe the Platen
clean, rotating it as needed to clean the entire surface. Allow the Platen to dry.
3. Reinstall media. Latch the Printhead Assembly and close the cover.
Cotton Swab
Platen
2.1.3 Cleaning the Media Sensor
The Media Sensor, if covered with paper dust or adhesive, can cause media sensing and positioning
problems. Clean the Media Sensor as follows:
1. Turn OFF and unplug the printer. Remove media.
2. Using a brush or compressed air, remove all debris from the Media Sensor.
;
Note: To remove adhesive buildup, wipe the Media Sensor clean using a Cotton Swab dampened
with isopropyl alcohol; allow the sensor to dry before resuming operation.
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