Neptune 5000
© Copyright Datem Limited 2014
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Trouble Shooting
Where problems are encountered with software, it is generally related to the
installation and un-installation of other software on the PC. The recommended
solution to such problems is to re-install the Neptune 5000 software, using the
installation CD ROM provided.
If communication cannot be established when running the software a mis-
configured communication port could be the cause. Ensure that the Ethernet
communication IP addresses are assigned correctly:
IP Address: 192.168.0.55 - 192.168.0.255 (between 55 and 255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.54