6 Contents
Recovering From a Single Hard Drive Failure
Using the Intel Matrix Storage Manager
. . . . . . 98
Setting Your Computer to RAID-Enabled Mode
. . 98
Cleaning Your Computer
. . . . . . . . . . . . . . . . . 99
Computer, Keyboard, and Monitor
. . . . . . . . . 99
Floppy Drive
. . . . . . . . . . . . . . . . . . . . 99
CDs and DVDs
. . . . . . . . . . . . . . . . . . . 99
8 Troubleshooting Tools . . . . . . . . . . . . . . 101
Power Lights . . . . . . . . . . . . . . . . . . . . . . . 101
Beep Codes
. . . . . . . . . . . . . . . . . . . . . . . 102
System Messages
. . . . . . . . . . . . . . . . . . . . 104
Diagnostic Lights
. . . . . . . . . . . . . . . . . . . . 106
Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . 111
When to Use the Dell Diagnostics
. . . . . . . . . 111
Starting the Dell Diagnostics From Your
Hard Drive
. . . . . . . . . . . . . . . . . . . . . 111
Starting the Dell Diagnostics From the
Drivers and
Utilities media
. . . . . . . . . . . . . . . . . . . 112
Dell Diagnostics Main Menu
. . . . . . . . . . . . 112
9 Troubleshooting . . . . . . . . . . . . . . . . . . . 115
Solving Problems . . . . . . . . . . . . . . . . . . . . 115
Battery Problems
. . . . . . . . . . . . . . . . . . 115
Drive Problems
. . . . . . . . . . . . . . . . . . . 115
E-Mail, Modem, and Internet Problems
. . . . . . 117
Error Messages
. . . . . . . . . . . . . . . . . . 118