Dell PP29L - Page 8

8 Contents
Keyboard Problems . . . . . . . . . . . . . . . . . . . 115
External Keyboard problems
. . . . . . . . . . . . 115
Unexpected characters
. . . . . . . . . . . . . . 116
Lockups and Software Problems
. . . . . . . . . . . . 117
The computer does not start
. . . . . . . . . . . . 117
The computer stops responding
. . . . . . . . . . 117
A program stops responding or crashes repeatedly
117
A program is designed for an earlier Microsoft
®
Windows
®
operating system
. . . . . . . . . . . . . . . . . . 117
A solid blue screen appears
. . . . . . . . . . . . 118
Dell MediaDirect problems
. . . . . . . . . . . . . 118
Other software problems
. . . . . . . . . . . . . . 118
Memory Problems
. . . . . . . . . . . . . . . . . . . . 119
Network Problems
. . . . . . . . . . . . . . . . . . . . 120
Mobile Broadband (Wireless Wide Area Network [WWAN])
120
Power Problems
. . . . . . . . . . . . . . . . . . . . . 121
Printer Problems
. . . . . . . . . . . . . . . . . . . . . 122
Scanner Problems
. . . . . . . . . . . . . . . . . . . . 123
Sound and Speaker Problems
. . . . . . . . . . . . . . 124
No sound from integrated speakers
. . . . . . . . 124
No sound from external speakers
. . . . . . . . . 124
No sound from headphones
. . . . . . . . . . . . 125
Touch Pad or Mouse Problems
. . . . . . . . . . . . . 125
Video and Display Problems
. . . . . . . . . . . . . . 126
If the display is blank
. . . . . . . . . . . . . . . . 126
If the display is difficult to read
. . . . . . . . . . 126
If only part of the display is readable
. . . . . . . 127