Contents 9
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 127
What Is a Driver?
. . . . . . . . . . . . . . . . . . 127
Identifying Drivers
. . . . . . . . . . . . . . . . . 128
Reinstalling Drivers and Utilities
. . . . . . . . . . 128
Troubleshooting Software and Hardware Problems
. . 131
Restoring Your Operating System
. . . . . . . . . . . . 131
Using Microsoft
Windows System Restore . . . . 132
Using the Operating System Media
. . . . . . . . 133
12 Adding and Replacing Parts . . . . . . . . . 135
Before You Begin . . . . . . . . . . . . . . . . . . . . 135
Recommended Tools
. . . . . . . . . . . . . . . . 135
Turning Off Your Computer
. . . . . . . . . . . . . 135
Before Working Inside Your Computer
. . . . . . . 136
Hard Drive
. . . . . . . . . . . . . . . . . . . . . . . . 137
Removing the Hard Drive
. . . . . . . . . . . . . 138
Replacing the Hard Drive
. . . . . . . . . . . . . 139
Returning a Hard Drive to Dell
. . . . . . . . . . . 139
Optical Drive
. . . . . . . . . . . . . . . . . . . . . . 140
Removing the Optical Drive
. . . . . . . . . . . . 140
Replacing the Optical Drive
. . . . . . . . . . . . 141
Hinge Cover
. . . . . . . . . . . . . . . . . . . . . . . 141
Removing the Hinge Cover
. . . . . . . . . . . . . 141
Replacing the Hinge Cover
. . . . . . . . . . . . . 142
Keyboard
. . . . . . . . . . . . . . . . . . . . . . . . . 142
Removing the Keyboard
. . . . . . . . . . . . . . 143
Replacing the Keyboard
. . . . . . . . . . . . . . 144