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Getting Started Connections Setup Playback Remote Control Multi-Zone Information
ENGLISH
If a problem should arise, first check the following:
1.  Are the connections correct?
2.  Is the set being operated as described in the owner’s manual?
3.  Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist, 
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
Symptom Cause Countermeasure Page
Power does not 
turn on, or turns 
off directly after it 
was turned on.
• Connection of the power cord is 
faulty.
• Check  that  the  power plugs are 
securely  inserted  into  the  AVR-
4308’s  AC  inlet  and  the  wall 
power outlet.
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No sound is 
produced from 
speakers.
• Connection  with  the  input 
devices  or  connection  of  the 
speaker cables is faulty.
• Device you want to play and set 
input source do not match.
• Master  volume  is  turned  too 
low.
• Mute mode is set.
• Headphones are connected.
• No  digital  signals  are  being 
input.
• The  connectors  to  which  the 
digital  inputs  are  assigned  and 
the settable input modes do not 
match.
• Check the connections.
• Select  an  appropriate  input 
source.
• Adjust the master volume to an 
appropriate level.
• Cancel the mute mode.
• Disconnect the headphones. 
• Select an input source for which 
the digital input setting has been 
made.
• Set the input mode.
10
38, 39
49
49
49
41
41
Display is off. • The “Dimmer”  setting  is  set  to 
“OFF”.
• The PURE DIRECT mode is set.
• Set  to  something  other  than 
“OFF”.
• Set a surround mode other than 
the PURE DIRECT mode.
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43, 44
“DOLBY DIGITAL” 
indicator does not 
appear on display.
• DVD player’s digital audio output 
setting is not proper.
• Check  the  DVD  player’s  audio 
output  setting.  For details,  read 
the  DVD  player’s  operating 
instructions.
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Symptom Cause Countermeasure Page
Power turns off 
suddenly and 
power indicator 
flashes red.
• Protection  circuit  activated  due 
to rise of internal temperature.
• Core wires of  two  speakers are 
touching  each  other  or  a  core 
wire is sticking out of the terminal 
and touching the set’s rear panel, 
activating the protection circuit.
• Speakers  with  an  impedance 
other  than  specified  are  being 
used.
• Set is damaged.
• Turn  off the power,  wait  for the 
set to fully cool down, then turn 
the power back on.
• Place the set in a well-ventilated 
place.
• First  unplug  the  power  cord, 
then twist the core wires tightly 
or terminate the speaker cables, 
then reconnect.
• Use speakers with the specified 
impedance.
• Turn off the power and contact a 
DENON service center.
11
11
11
11
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GGeneralH
Symptom Cause Countermeasure Page
Set does not work 
properly when 
remote control 
unit operated.
• Batteries are worn.
• You are operating outside of the 
specified range.
• Obstacle between main unit and 
remote control unit.
• The batteries are not inserted in 
the proper direction, as indicated 
by  the  polarity  marks  in  the 
battery compartment.
• The set’s remote control sensor 
is exposed to strong light (direct 
sunlight, inverter type fluorescent 
bulb light, etc.).
• The remote ID of the main unit 
and  remote  control  unit  do  not 
match.
• Replace with new batteries.
• Operate  within  the  specified 
range.
• Remove the obstacle.
• Insert  the  batteries  in  the 
proper  direction,  following  the 
polarity  marks  in  the  battery 
compartment.
• Move the set to a place in which 
the  remote  control  sensor  will 
not be exposed to strong light.
• Set the same remote IDs for the 
main  unit  and  remote  control 
unit.
4
4
4
4
4
37, 67
GRemote Control UnitH
Troubleshooting
Troubleshooting