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Dexcom G5 Mobile - 1.3 Your Dexcom Account

Dexcom G5 Mobile
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Section 3
Risks and Benefits
3.1 Risks
There are some risks with using real-time CGM.
Not Receiving Alarm/Alerts
If you aren’t getting your CGM Alarm/Alerts, you run the risk of not knowing you are
having a severe glucose low or high.
Some hardware issues preventing Alarm/Alerts:
Alert function is turned off
Transmitter and display device is out of range
Receiver or smart device isn’t showing sensor glucose readings
Receiver or smart device battery is dead
Unable to hear Alarm/Alerts or feel vibration
App not running in the background
Smart device is in Do Not Disturb
Sensor Glucose Reading Different from Meter’s
The sensor glucose reading can be different than your meter’s BG value.
If you’re not receiving an Alarm/Alert, and not taking fingerstick BG measurements, you
may be unaware of low or high glucose levels.
Sensor Insertion Risks
Inserting the sensor and wearing the adhesive patch might cause infection, bleeding,
pain or skin irritations (e.g., redness, swelling, bruising, itching, scarring or skin
discoloration).
There is a remote chance sensor fragments could remain under your skin if the sensor
breaks during normal wear. Sterile broken sensor wires don’t pose a significant
medical risk.
If a sensor wire breaks off or detaches and remains under your skin, contact your
healthcare professional and call Dexcom’s Technical Support toll free, 24/7, at
1.877.339.2664 or toll at 1.858.200.0200 within 24 hours.
Dexcom G5 Mobile CGM System Quick Start Guide 13

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