Dexcom G5 Mobile - 14.4 Dexcom’s Obligations Under the Limited Warranty

Dexcom G5 Mobile System User Guide
271Warranty: The Fine Print
6. Installation, maintenance, and service of products or services other than the CGM
system (which may be subject to a separate limited warranty), whether provided by
Dexcom or any other party; this includes your cell phone or smart device and your
connection to the Internet.
7. Equipment which has been taken apart physically or which has had any of its
software accessed in any unauthorized manner.
8. Water damage to Transmitter.
a. Beyond specifications listed in Dexcom G5’s User Guide found on dexcom.
com or a printed copy can be requested by calling 1.888.738.3646
14.4 Dexcom’s Obligations Under the Limited Warranty
During the Warranty Period, Dexcom will replace, without charge to purchaser, any defective
Dexcom G5 Transmitter.
To return, you must send the Transmitter to an authorized Dexcom Technical Support
Department. Make sure you package the Transmitter adequately for shipping.
The return package needs to include:
• Transmitter
• Sales receipt or comparable substitute proof of sale showing the date of purchase
• Transmitter’s Serial Number
• Seller’s name and address
Call Dexcom Technical Support Department for delivery information or help:
Toll free: 1.888.738.3646
Charges may apply: 1.858.200.0200
Upon receipt, Dexcom will promptly replace the defective Transmitter.
If Dexcom determines the Transmitter isn’t covered by this Limited Warranty, Purchaser must
pay all shipping charges for the Transmitter’s return by Dexcom.
Limits on Dexcom’s Warranty and Liability Obligations
The Limited Warranty described above is the exclusive warranty for the Transmitter, and
in lieu of all other warranties, expressed or implied, either in fact or by operations of law,
statutory or otherwise.