Dexcom G5 Mobile - Troubleshooting

Dexcom G5 Mobile System User Guide
341Troubleshooting
19.3 Troubleshooting
No Alarm/Alerts
Device What you see Problem What you do
Smart Device:
In App
Not receiving
Alarm/Alerts.
See Chapter 11.
Check Alarm/Alerts,
sound and/or vibrations
for notifications are on.
Check your smart
device is not on Silent
or Do Not Disturb (if
applicable).
Check your app
is running in the
background.
Use your BG meter for
treatment decisions
during this time.
Receiver