Dexcom G5 Mobile - Page 79

Dexcom G5 Mobile System User Guide
77Starting a Sensor Session: Inserting Sensor, Transmitter, and Starting Your Session
Warning
Don’t: If a sensor breaks under the skin with no portion visible above the skin, don’t
remove it.
Do: Seek professional medical help if you have symptoms of infection or inflammation
(for example, redness, swelling, or pain) at the insertion site.
Always report a broken sensor to Technical Support (available 24/7) as soon as
possible:
• TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll call: 1.858.200.0200
Why: Sensors may fracture on rare occasions.
MRI with broken wire:
If you have experienced a broken sensor and are planning to undergo an MRI, please
discuss the following with your doctor or technician.
Laboratory (in vitro) MRI tests did not detect any safety hazards for a broken sensor
that remains in the body.
There was no significant movement or heating of the wire. Imaging artifacts were
limited to the area around the wire.
Warning
Do: Store sensor between 36° F-77° F during its shelf life. Never store sensors in the
freezer.
Why: Storing the sensor incorrectly might cause the sensor glucose readings to be
inaccurate.
Consequences: If stored outside of 36° F-77° F, your sensor glucose readings may
not be accurate, resulting in you missing a severe low or high blood glucose event or
making a treatment decision that results in injury.