9. APPENDIX
Page 161 © 2005 DH Instruments, Inc.
9.3 WARRANTY STATEMENT
Except to the extent limited or otherwise provided herein, DH Instruments, Inc. (DHI) warrants for one
year from purchase, each new product sold by it or one of its authorized distributors, only against defects
in workmanship and/or materials under normal service and use. Products which have been changed or
altered in any manner from their original design, or which are improperly or defectively installed, serviced
or used are not covered by this warranty.
DHI and any of its Authorized Service Providers’ obligations with respect to this warranty are limited to
the repair or replacement of defective products after their inspection and verification of such defects. All
products to be considered for repair or replacement are to be returned to DHI, or its Authorized Service
Provider, freight prepaid, after receiving authorization from DHI or its Authorized Service Provider. The
buyer assumes all liability vis-à-vis third parties in respect of its acts or omissions involving use of the
products. In no event shall DHI be liable to purchaser for any unforeseeable or indirect damage, it being
expressly stated that, for the purpose of this warranty, such indirect damage includes, but is not limited to,
loss of production, profits, revenue, or goodwill, even if DHI has been advised of the possibility thereof,
and regardless of whether such products are used individually or as components in other products.
Items returned to DHI under warranty claim but determined to not have a defect covered under warranty
or to not have a defect at all are subject to an evaluation and shipping charge as well as applicable repair
and/or calibration costs.
The provisions of this warranty and limitation may not be modified in any respect except in writing signed
by a duly authorized officer of DHI.
The above warranty and the obligations and liability of DHI and its authorized service providers exclude
any other warranties or liabilities of any kind.
Table 26. DHI Authorized Service Providers
DH INSTRUMENTS, INC.
AUTHORIZED SERVICE PROVIDERS
COMPANY
ADDRESS
TELEPHONE,
FAX & EMAIL
NORMAL SUPPORT
REGION
DH Instruments, Inc.
4765 East Beautiful Lane
Phoenix AZ 85044-5318
USA
Tel 602.431.9100
Fax 602.431.9559
cal.repair@dhinstruments.com
Worldwide
Minerva I.P.&M. B.V.
Handelsweg 13
Postbus 76-1270
AB Huizen
NETHERLANDS
Tel 31/35.52.54.997
Fax 31/35.52.64.560
info@minervaipm.com
European Union
Nippon CalService, Inc. 2-9-1 Sengen, Tsukuba-Shi
Ibaraki Prefecture 305
JAPAN
Tel 0298-55-8778
Fax 0298-55-8700
tohte@ohtegiken.co.jp
Japan/Asia
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