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PROBLEM: The display is blank
CAUSE: No buttons have been pushed in the previous 15 minutes
SOLUTION: Push any button
PROBLEM: Valve fails to close
CAUSE: Valve is installed backwards
SOLUTION: Check flow arrow and verify arrows point away from water source
CAUSE: Debris is blocking solenoid port
SOLUTION: Shut off water supply, unscrew and remove solenoid, then open water
supply and flush out solenoid port, re-install solenoid
PROBLEM: Rain sensor does not prevent watering
CAUSE: Rain sensor is normally open, malfunctioning, or not wired correctly
SOLUTION: Verify that sensor icon appears on display when pin is pushed down &
check all wire splices
PROBLEM: Controller waters more than once per day
CAUSE: More than one start time has been programmed
SOLUTION: Change start time 2,3,4, and 5 to OFF
19. TECHNICAL ASSISTANCE
Should you encounter any problem(s) with this product or if you do not understand its many
features, please refer to this instruction manual first. If further assistance is required, DIG offers the
following customer support:
TECHNICAL SERVICE USA
• DIG’s Technical Service Team is available to answer questions in from 8:00 AM to 5:00 PM (PST)
Monday-Friday (except holidays) at 760-727-0914.
•
Questions in English and Spanish can be emailed to: questions@digcorp.com or faxed to
760-727-0282.
• Specification documents and manuals are available for downloading in English and Spanish at
www.digcorp.com.
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