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SYMPTOM/PROBLEM PROBABLE CAUSE CORRECTIVE ACTION
Incorrect change dispensed. Vend prices set incorrectly. Check price and reset if necessary.
Coins not laying flat in tubes. Check coin tubes, clear and reload
coins.
Defective coin mechanism. Replace.
Defective controller board. Replace.
Selection will not vend. Vend price set incorrectly. Check price and reset if necessary.
Insufficient credit. Check price, ensure credit is equal to
or greater.
Product and gate mis-matched. Check gate/spacer.
Gate sticking. Move product away from gate
(removing the weight) and use "Test
Vend" to check gate operation.
Use small amount of WD-40 on pins
and recheck.
Check for bent pins.
Dirty/worn tray insert (slide). Clean/replace.
Loose connections. Check cable connections at
controller board and solenoid.
Defective solenoid. Use "Test Vend" to check solenoid,
replace if necessary.
Defective cable. Move cable in question to a new
position on controller board and
recheck.
Defective controller board. Replace.
Ice/frost on evaporator. Condensate drain plugged. Clear drain.
Air leak. Check product door seal and cable
openings in cabinet.
Condensate on outside of
product door.
Machine in direct sunlight. Move machine.
Machine in location with humidity
above 70%.
Move machine.
Compressor will not stop. Defective thermostat. Replace.
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