38 Technical manual | X-am® 3500/8000
Troubleshooting
Calibration expires soon Calibration interval expires
soon
Carry out a span calibra-
tion
Calibration expired Calibration interval of the
(compensation)channel
expired
Carry out a span calibra-
tion
Logger almost full Data logger memory 90 %
full
Read out the data memory
(with the GasVision PC
software) and/or delete it.
Or switch to “overwrite”.
Logger full Data logger memory 100%
full
Temperature too high Ambient temperature too
high.
Reduce the ambient tem-
perature; calibrate the
sensor.
Temperature too low Ambient temperature too
low.
Increase the ambient tem-
perature; calibrate the
sensor.
Pressure too high Pressure above the maxi-
mum range
Lower the ambient pres-
sure
Pressure too low Pressure below the mini-
mum range
Increase the ambient pres-
sure
Battery too hot Battery sub-system too hot Reduce the ambient tem-
perature
Battery too cold Battery sub-system too
cold
Increase the ambient tem-
perature
Battery com. error Data connection to battery
interrupted. (Screws may
not be tightened properly)
Re-mount the battery
Peak detected
1)
IR sensor error detected:
IR signal quality
Switch the device off and
then on again; exchange
the IR sensor.
Warm-up 1 Device not yet measure-
ment-ready
Wait until warm-up time 1
is complete
Warm-up 2 The warm-up time of the
sensors varies depending
on the ambient conditions.
Wait until warm-up time 2
is complete (e.g. required
before calibration can be
carried out)
CatEx protection CatEx sensor blocking
alarm caused by overgas-
sing
Switch the device off and
then on in fresh air
Value negative Measured value in nega-
tive range
Carry out a fresh air cali-
bration / zero-point calibra-
tion.
Pump error Replace the pump.
1) X-am 8000 only
Warnings Cause Remedy