80
VAPOR-LOGIC
®
VERSION 6 INSTALLATION AND OPERATION MANUAL
Troubleshooting guide
SOLVING ISSUES
1. Review issues, possible causes and recommended actions.
The troubleshooting guide on the following pages presents issues, possible
causes and recommended actions for typical issues.
2. Review tank or dispersion manuals.
If you have a tank-related or dispersion-related issue, you may also need to
refer to those specific product manuals.
3. If you’re still having issues, call DriSteem.
If the troubleshooting guide does not help you solve your issue, call
DriSteem with the following information available:
• Product name and serial number
You’ll find this information on the humidifier or control cabinet.
• Issue definition
Example: water leaking, low humidity, high humidity, etc.
• Alerts Log items (if applicable)
Example: Tank temp, probe wiring, etc.
• Time issue began
Example: Always, after remodel, after a change in weather, etc.
• System changes
Example: Pressure, new boiler, new service, new controller, relocation,
change in maintenance, etc.
CALLING DRISTEEM TECHNICAL SUPPORT
Have the following information ready before calling:
Vapor-logic firmware version __________________________________________
Humidifier model number _____________________________________________
Humidifier serial number ______________________________________________
Issue definition ______________________________________________________
Alerts Log items _____________________________________________________
Time issue began ____________________________________________________
Recent system changes ________________________________________________
DriSteem Technical Support:
800-328-4447
TROUBLESHOOTING
To Next Page
Loading...
