PANEL TEST TROUBLESHOOTING
Installer Code Access
Master Code Access
DSC Confidential and Proprietary Page of 100 114
© Last updated 4/29/15 All rights reserved
Checks that the panel's core
services are running.
1) Reboot the panel and repeat test.
2) Master reset and repeat test
Tests whether panel is
connected to Wifi network
1) Go to Wifi Setting page and enable wifi.
2) Connect to a Wifi Network
Checks that the panel’s
upgrade service is “pointed” to
the production server.
1) Contact Dealer to enable production server from Alarm.com
dealer site.
Checks service for uploading
panel’s logs
1) Reboot the panel and repeat test.
2) Check wifi and Internet connectivity
Check panel's ZWave module
operation
1) Reboot the panel and repeat test.
2) Master reset and repeat test
Check that the panels siren is
functioning properly (Burglar,
Auxiliary, Fire CO)
1) Verify the siren is plugged in