Troubleshooting
Eaton 9130 700/3000 VA UPS User’s Guide 164201718—Rev 7 www.eaton.com/powerquality 84
On Bypass
LED is on.
No beeping.
The UPS is on bypass while
operating
on the High Efficiency
setting.
The equipment transferred to bypass utility power as a
normal function of High Efficiency operation. Battery
mode is available and your equipment is protected.
Batteries Disconnected
LED is on.
1 beep every second.
The UPS does not recognize the
internal batte
ries.
If the condition persists, contact your service
representative.
The batteries are disconnected. Verify that all batteries are properly con
nected. If the
condition persists, contact your service representative.
Overload
LED is on.
1 beep every second.
Power requirements exceed the
UPS
capacity (greater than 100% of
nominal; see page 59 for specific
output overload
ranges).
Remove some of the equipment from the UPS. The UPS
con
tinues to operate, but may switch to Bypass mode or
shut down if the load increases. The alarm resets when
the cond
ition becomes inactive.
Overtemperature
LED is on.
1 beep every second.
The UPS internal temperature is too
high or a fan has failed.
At the warning level, the UPS
generates the alarm but remains in
the current operating state.
If the temperature rises another
10°
C, the UPS transfers to Bypass
mode or shuts down if bypass is
unusable.
If the UPS transferred to Bypass mode, the UPS will
return
to normal operation when the temperature drops
5°C below the warning level.
If the condition persists, shut down the UPS
. Clear vents
and remove any heat sources. Allow the UPS to cool.
Ensure the airflow around the UPS is not restricted.
Restart the UPS.
If the condition continues to persist, contact your service
representative.
Battery Overvoltage
LED is on.
1 beep every second.
The UPS battery voltage is too high. The UPS turns off the charger until the next power
recycle. Con
tact your service representative.
Site Wiring Fault.
LED is on.
1 beep every second.
“L”Models Only. Ground
wire
connection does not exist, or the
line and neutral wires are reversed
in the wall outlet.
Have a qualified electrician correct the wiring.
“G”Mode
ls Only. Input is phase
to phase (neutral is not bonded to
ground).
Disable the Site Wiring Fault Alarm setting (see “User
Settings”on page 28).
“i”an
d “G (AU)”Models Only.
The polarity of the UPS input power
cord connector is incorrect.
Rotate the Schuko input connector.
“i”an
d “G (AU)”Models Only.
The ground wire connection does
not exist.
Have a qualified electrician correct the wiring. If the UPS
is installed to input supply without ground, disable the
“Site Wiring Fault Alarm”setting (see “User Settings”on
page 28).
The UPS does not provide the
expected backup
time.
The batteries need charging or
service.
Apply utility power for 48 hours to charge the batteries. If
the condition persists, contact your service
representative.
Table 31. Typical Alarms and Conditions (Continued)
Alarm or Condition
Possible Cause Action
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