TROUBLESHOOTING 114
Color quality is
inconsistent.
A copier/printer problem
Test the copier/printer and perform service, if necessary.
Seethe servicedocumentation that accompanies the copier/
printer.
Print quality is poor. Possibly one of the following:
• A file or application problem
• A missing or outdated printer
description file
• The application cannot find the
appropriate printer description file
• The system is out of calibration
1 Print a E-43A Test Page.
2 If the quality of the E-43A Test Page is good, the error
condition may be a file or application problem.
3 Make sure that the appropriate printer description file
is installed. (For details, see Printing from Windows, which
is part of the user documentation set.)
If the user can print the E-43A Test Page, but cannot print a job from a computer on the network, make sure that the network
administrator has:
• Checked all components of the network, including cables, connectors, terminators, network adapter boards, and network drivers.
• Checked all printer components.
• Activated the network and used it to communicate with other printers.
• Confirmed that the applicable network settings in Setup (such as an IP address, Subnet mask, and Gateway address) match the settings
used in the network.
NOTE: EPS file generation is not completely standardized among applications. Some users may encounter problems while printing certain
EPS files.
Symptom Possible cause Suggested action
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