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EFI E-35A - User Manual

EFI E-35A
122 pages
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Color Controller E-35A
Installation and Service Guide
A guide for service technicians
Replacement parts and specifications are subject to change.
For a current parts list, contact your authorized service/support center.

Table of Contents

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EFI E-35A Specifications

General IconGeneral
Output Current35A
Input Voltage12V DC
Protection FeaturesOvervoltage, Overcurrent, Short Circuit
Dimensions150mm x 100mm x 50mm
Controller TypeElectronic Fan Interface (EFI)

Summary

Introduction to the EFI E-35 A

Document Conventions and Notes

Explains document conventions like NOTE, WARNING, and CAUTION icons for safe operation.

About the E-35 A Color Controller

Details the E-35A's function in adding PostScript and PCL printing to the Pro C7200SL printer.

How the E-35 A Operates

Describes the internal process of image data handling, rasterization, and output to the printer.

Before Servicing the E-35 A

Recommends reviewing tools and precautions before performing service on the E-35A.

Tools Required for E-35 A Service

Lists necessary tools for installing or servicing the E-35A, including screwdrivers and pliers.

E-35 A Precautions and Safety Guidelines

Provides essential safety information for operating and servicing the E-35A, including handling boards and drives.

Electrostatic Discharge (ESD) Precautions

Details steps to avoid damage from electrostatic discharge when working with electronic components.

Power Cable Guidelines

Provides instructions for safe use and connection of the E-35A power cable.

Lithium Battery and Short Circuit Protection

Covers warnings about lithium battery replacement and building's short circuit protection.

Lifting the E-35 A Safely

Instructions on how to carefully lift the E-35A unit, emphasizing the use of handling grips.

Installing Hardware for the E-35 A

About the E-35 A Installation Process

Recommends reviewing the chapter and proceeding from component to system level for easier diagnosis.

Changing the E-35 A Language

Provides steps to change the default language of the E-35A from Configure or Fiery QuickTouch.

Checking the Customer Site Conditions

Details checks for space, printer readiness, power, and network before E-35A installation.

Setting Customer Expectations for Installation

Informs the customer about the installation duration and necessary site administrator involvement.

Unpacking the E-35 A

Step-by-step guide on how to unpack the E-35A unit and its components safely.

Connecting the E-35 A Unit

Instructions for connecting essential cables and optional peripherals to the E-35A.

Starting the E-35 A for the First Time

Guides on powering on the E-35A for the first time after connecting all necessary cables.

Configuring a Static IP Address for the E-35 A

Procedure for setting a static IP address for the E-35A, essential for non-DHCP networks.

Enabling Power Synchronization

Explains how to synchronize the E-35A's power with the printer's power status.

Completing the E-35 A Installation

Final steps to complete the installation, including printing test pages and verifying operation.

Using the E-35 A Controller

Fiery Ticker Status Bar

Describes the Fiery Ticker's function for monitoring E-35A and printer activities.

Printing E-35 A Pages

Instructions on printing Test Page, Server Configuration page, and other system pages.

Command WorkStation Overview

Information on using Command WorkStation for managing the E-35A as a service technician.

Accessing Configure Settings

Methods to access Configure settings via an Internet browser or Command WorkStation.

Fiery QuickTouch Interface

Details the capabilities of the E-35A's front panel touch screen interface.

Quick Options Menu

Explains system settings like shutdown, reboot, and brightness accessible via Quick Options.

Using the Printer Touch Panel

Guides on interacting with the E-35A through the printer's touch panel interface.

Fiery Tab Functions

Describes options available under the Fiery tab, including Fiery Info and Printable Info.

Printable Info Menu Usage

Instructions on printing system pages like Test Page and Configuration page from the Printable Info menu.

Network Status LEDs

Explains the meaning of the LEDs on the Ethernet network port for link and speed status.

Starting, Shutting Down, Restarting, and Rebooting

Procedures for managing the E-35A's power states and system restarts.

Shutting Down and Rebooting the E-35 A

Guides on safely shutting down, restarting, or rebooting the E-35A via monitor or QuickTouch.

Replacing Parts and Internal Components

Overview of Replaceable Components

Lists major hardware components that can be inspected, removed, or replaced on the E-35A.

E-35 A Component Diagrams

Provides diagrams illustrating the front and connector panels of the E-35A.

Accessing Internal Components

Steps for shutting down and opening the E-35A to access internal parts for service.

Opening the E-35 A Chassis

Detailed procedure for safely opening the E-35A chassis to access internal components.

Removing and Replacing the Fiery QuickTouch

Instructions for safely removing and reinstalling the Fiery QuickTouch display module.

Removing and Replacing Internal Components

General guidance on removing and installing replaceable parts like interface boards and motherboards.

Printer Interface Board Replacement

Procedure for removing and replacing the printer interface board, including connector details.

Motherboard Replacement Procedures

Covers motherboard replacement overview, cautions, and detailed steps for removal and installation.

Removing the Motherboard

Step-by-step instructions for removing the motherboard from the E-35A chassis.

Replacing the Motherboard

Detailed guide for replacing the motherboard, including crucial cautions and verification steps.

Verifying New Motherboard Installation

Steps to verify new motherboard installation and transfer BIOS and options using a dongle.

DIMM Replacement

Procedure for removing and installing DIMM modules on the E-35A motherboard.

CPU and CPU Cooling Assembly

Instructions for removing and replacing the CPU and its cooling assembly.

Motherboard Battery Replacement

Guide for replacing the motherboard battery, including type and disposal information.

Chassis Fan Removal and Replacement

Procedure for removing and replacing the E-35A's chassis fan for cooling.

Power Supply Removal and Replacement

Detailed steps for removing and replacing the E-35A's internal power supply unit.

Hard Disk Drive (HDD) Procedures

Information on HDD handling, removal, replacement, and proper care.

Restoring and Verifying Functionality After Service

Steps for reassembling the E-35A and verifying its functionality after service.

Verifying E-35 A Operation

Final checks to ensure the E-35A is operating correctly after reassembly and service.

Performing Backup and Restore Operations

Fiery System Restore Overview

Explains how to create backups and restore images using Fiery System Restore.

Backup Recommendations and Best Practices

Provides guidance on creating and managing backups for system recovery and settings.

Backing Up System Configuration

Details how to save system configuration settings like Fiery System Settings and Color settings.

Restoring System Configuration

Procedures for restoring the E-35A's configuration from saved files using Command WorkStation or WebTools.

Using Fiery System Restore for Backup;Restore

Accessing and using Fiery System Restore via QuickTouch, Command WorkStation, or WebTools.

Restoring Backup Images

Steps to restore backup images from USB drives, internal HDDs, or factory defaults.

Restoring E-35 A Software

Procedures for restoring E-35A software when it is not responding, via QuickTouch or WebTools.

Restoring from Bootable USB Flash Drive

Guide for restoring the system by booting from a bootable backup media.

Platform Utilities for System Management

Overview of utilities like Erasing hard disks, Advanced backup management, and Task Manager.

Installing System Software

When Reinstalling E-35 A System Software

Details implications of reinstalling system software, including job and font data loss.

Exporting and Importing Calibration Data

Instructions for exporting and importing output profiles and calibration measurement data.

Preparing for System and User Software Installation

Pre-installation steps including printing logs, deactivating options, and backing up configuration.

Installing the System Software

Information on prerequisites and steps for installing system software using Fiery Installer Builder.

Preparing USB Flash Drive for Installation

Guide for preparing a bootable USB flash drive with system software using Fiery Installer Builder.

Installing System Software via USB Flash Drive

Steps to install the E-35A system software from a prepared USB flash drive.

Preparing SATA HDD for Replacement

Procedure for preparing a replacement SATA HDD with system software using Fiery Installer Builder.

Installing System Software via Replacement SATA HDD

Steps to install the E-35A system software using a prepared replacement SATA HDD.

Verifying E-35 A Operation Post-Installation

Final checks and verification steps after installing or updating system software.

System Software Installation Error Messages

Guidance on handling and resolving error messages encountered during software installation.

Troubleshooting Common Issues

Preliminary On-Site Checkout

Initial quick checks for common problems like loose board or cable connections.

Checking External Connections

Verifying external cable connections, power, and network port LEDs.

Checking Internal Components

Steps to inspect internal components, boards, cables, and connectors for proper installation.

Inspecting the System for Issues

Guidance on inspecting the system on a component-by-component basis to avoid unnecessary replacements.

Error Messages and Conditions

A table detailing symptoms, possible causes, and suggested actions for E-35A errors.

Troubleshooting E-35 A Startup Issues

Diagnosing and resolving issues when the E-35A does not start or the QuickTouch is black.

Troubleshooting E-35 A Network Connectivity

Steps to diagnose and fix network connection problems, including IP address configuration.

Troubleshooting Printing Issues

Guidance for resolving printing problems like stalled jobs or poor print quality.

Troubleshooting Information Collection

Methods for collecting Job Error Reports and System Logs for technical support.

E-35 A Specifications and Compliance

Hardware Features

Lists key hardware specifications including CPU, memory, and storage.

Physical Specifications

Details physical attributes like operating environment, dimensions, and weight.

Networking and Connectivity Features

Information on network ports, protocols supported, and connectivity options.

Safety and Emissions Compliance

Lists safety approvals and EMI/EMC certifications met by the E-35A.

Servicing the System with Furniture

Procedures for Furniture Installation

Describes how to remove the E-35A from its furniture for service access.

Removing the E-35 A from Furniture

Step-by-step instructions for safely removing the E-35A from its workstation furniture.

Replacing the E-35 A in Furniture

Guide for correctly reinstalling the E-35A unit into its furniture stand.

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