Elan HC4 - Ethernet Troubleshooting

ELAN HC4/HC8 INSTALLATION MANUAL
© ELAN 2010 | All rights reserved.
Page 49
Video
Symptom Possible Cause Solution
No On Screen
Display (OSD) or
Source Video
1. Faulty video output cables
2. Component Video Out from System
Controller not connected to monitor
3. Incorrect monitor input selected
4. OSD disabled in the configuration
software.
1. Verify / replace video output cables
2. Connect Video Out
3. Select correct monitor input
4. Enable the OSD in the configuration software.
OSD displays but
no Source Video
1. Faulty video input cables
2. Source device not functioning / not
powered
3. Matrix switcher not functioning / not
powered
1. Verify / replace video input cables
2. Verify source device operation / power device
3. Verify switcher operation / power switcher
OSD displays but
Source Video is
incorrect
1. Source Video is connected to
incorrect input of matrix switcher
2. Incorrect Video output of matrix
switcher connected to Video Input
of System Controller
1. Connect Source Video to correct input of matrix switcher
2. Connect correct output of matrix switcher to Video Input
of System Controller