7-14      
Troubleshooting
R4C4620
Rev. C
A5 size TRBLE.FM
6/14/00 Pass 3
L
Proof Sign-off:
SEI Y.Ohkawara T.Takahashi
T.Takahashi
SEI M.Kauppi K.Blair
The skip over perforation 
setting is on.
Turn off the skip over perforation 
setting in the default-setting mode or 
the EPSON Remote! utility. See 
“About Your Printer’s Default 
Settings” on page 5-4 or “Using the 
EPSON Remote! Utility” on page 4-30.
The printer prints strange symbols, incorrect fonts, or other 
inappropriate characters.
Cause What to do
Your printer and computer 
are not communicating 
correctly.
Make sure that you are using the 
correct interface cable and that the 
communications protocol is correct. 
See “Optional interface cards” on 
page A-4 and your computer 
documentation. If you installed an 
optional serial interface card, also see 
“Installing an Interface Card” on page 
A-29.
The wrong character table is 
selected in your software.
Select the correct character table using 
your software, the default-setting 
mode, or the EPSON Remote! utility. 
The character table setting in your 
software overrides settings made in 
the default-setting mode or the 
EPSON Remote! utility.
The printer you want to use is 
not selected in your software.
Choose the correct printer from the 
Windows desktop or in your 
application before printing.
Your application software is 
not configured correctly for 
your printer.
Make sure that your application 
software is set up correctly for your 
printer. See your application 
documentation. If necessary, install or 
reinstall the printer driver software as 
described in Chapter 1.