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Customer Support Information
D-3
R4C4620
Rev. C
A5 size SUPPORT.FM
6/14/00 Pass 3
R
Proof Sign-off:
SEI Y.Ohkawara T.Takahashi
T.Takahashi
SEI M.Kauppi K.Blair
For North American Users
If you purchased your printer in the United States or Canada,
EPSON provides customer support through the following
services:
Electronic support services
Automated telephone services
Service Access
World Wide Web From the Internet, you can reach EPSON's
home page at
http://www.epson.com
.
EPSON Internet FTP Site If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto
ftp.epson.com
with the user name
anonymous
and your e-
mail address as the password.
EPSON Forum on
CompuServe
®
Members of CompuServe can type
GO
EPSON
at the menu prompt to reach the
Epson America Forum. For a free introductory
CompuServe membership, call (800) 848-
8199 and ask for representative #529.
Service Access
EPSON SoundAdvice™ For pre-recorded answers to commonly
asked questions about EPSON products 24
hours a day, seven days a week,
call
(800) 992-8911
.
EPSON FaxAdvice™ Access EPSON’s technical information library
by calling
(800) 992-8911
. You must provide
a return fax number to use this service.
EPSON Referral Service For the location of your nearest Authorized
EPSON Reseller or Customer Care Center,
call
(800) 992-8911
.
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