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Customer Support Information   
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R4C4620
Rev. C
A5 size SUPPORT.FM
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Proof Sign-off:
SEI Y.Ohkawara T.Takahashi
T.Takahashi
SEI M.Kauppi K.Blair
For North American Users 
If you purchased your printer in the United States or Canada, 
EPSON provides customer support through the following 
services:
Electronic support services
Automated telephone services
Service Access
World Wide Web From the Internet, you can reach EPSON's 
home page at 
http://www.epson.com
.
EPSON Internet FTP Site If you have Internet FTP capability, use your 
Web browser (or other software for FTP 
downloading) to log onto 
ftp.epson.com
 
with the user name 
anonymous
 and your e-
mail address as the password.
EPSON Forum on 
CompuServe
®
Members of CompuServe can type 
GO 
EPSON
 at the menu prompt to reach the 
Epson America Forum. For a free introductory 
CompuServe membership, call (800) 848-
8199 and ask for representative #529.
Service Access
EPSON SoundAdvice™ For pre-recorded answers to commonly 
asked questions about EPSON products 24 
hours a day, seven days a week, 
call 
(800) 992-8911
.
EPSON  FaxAdvice™ Access EPSON’s technical information library 
by calling 
(800) 992-8911
. You must provide 
a return fax number to use this service.
EPSON Referral Service For the location of your nearest Authorized 
EPSON Reseller or Customer Care Center, 
call 
(800) 992-8911
.