Epson AL-C300 Series User Manual

Power and Control Panel Problems............ 70
The ready light does not turn on............ 70
The Printer does not turn off............... 71
The Printer Does Not Print.................. 71
Ready light is off and nothing prints.......... 71
The ready light is on but nothing prints. . . . . . . 71
Printout Problems......................... 72
Print quality is poor..................... 72
The printout is not what you expected........ 73
Printing in the PostScript 3 Mode Problems...... 75
The printer does not print correctly in the
PostScript mode........................ 75
The printer does not print................. 75
The printer or its driver does not appear in
utilities in the printer configuration (Mac OS
only)................................ 76
The font on the printout is different from that
on the screen.......................... 76
The printer fonts cannot be installed......... 76
The edges of texts and/or images are not
smooth. . . ............................ 76
The printer does not print normally via the
USB interface.......................... 77
The printer does not print normally via the
network interface....................... 77
An undefined error occurs (Mac OS only)..... 77
Other Problems.......................... 78
The optional product is not available......... 78
Correcting USB problems................. 78
Cannot access the shared printer............ 79
Replacing Consumable Products/Maintenance
Parts................................... 80
Precautions during replacement............. 80
Cleaning the Printer....................... 80
Cleaning the roller...................... 80
Cleaning the exposure window............. 81
Transporting the Printer.................... 83
For short distances...................... 83
For long distances....................... 84
Installing Options......................... 84
Optional paper cassette unit............... 84
CompactFlash memory................... 85
Appendix
Technical Specifications.................... 87
General.............................. 87
Printer............................... 87
Controller............................. 87
Electrical............................. 88
Printable area.......................... 88
Fonts................................ 89
Environmental......................... 89
Supported operating systems............... 89
Support Mode Settings using the control panel
.................................... 90
Consumable Products, Maintenance Parts, and
Options................................ 93
Consumable products.................... 93
Maintenance parts...................... 94
Options.............................. 94
Copyright and Trademarks.................. 95
Standard and approvals..................... 96
Software License Terms..................... 96
Open source software licenses.............. 96
Where To Get Help
Contacting Epson Support................... 97
Before contacting Epson.................. 97
Help for users in Europe.................. 97
Help for users in Taiwan.................. 97
Help for users in Singapore................ 98
Help for users in Thailand................. 99
Help for users in Vietnam................. 99
Help for users in Indonesia................ 99
Help for users in Hong Kong.............. 100
Help for users in Malaysia................ 101
Help for users in the Philippines........... 102
AL-C300 Series User's Guide
Contents
3

Epson AL-C300 Series Specifications

General

Brand	Epson
Model	AL-C300 Series
Category	Printer
Language	English