Epson DiscProducer PP-100N Administrator's Guide

79
Troubleshooting
Problems and their remedies
Power/Control Panel problems
Symptom/Problem Status Check/Remedy Procedure
The power does not turn on. Hold down the power button for a moment.
Is the power plug disconnected from the outlet?
Check if the plug is inserted only halfway or inserted at a slant.
Are you using a power strip or similar device?
Insert the power plug directly into the wall outlet.
Is power being supplied from the outlet?
Insert the power plug for another electronic product to check if power
is being supplied.
The power does not turn off. Is a job being processed?
The power cannot be turned off while a job is being processed.
The power turns off automatically when the processing of all jobs
finishes.
If you hold down the power button for a moment (at least 3 seconds),
the power off process begins immediately. The jobs are cancelled.
Did you just turn on the power?
The power cannot be turned off for about 15 minutes once the power
is turned on.
The power turns off automatically 15 minutes after “Power off Please
wait” appears on the LCD.
If you hold down the power button for a moment (at least 3 seconds),
the power off process begins immediately.
Are the power LED and ERROR LED flashing?
If the power LED and ERROR LED are flashing, hold down the power
button for a moment (at least 3 seconds). If the power still does not
turn off, unplug the power from the outlet. Then, turn on the power
again, and be sure to use the power button to turn off the power.
Leaving the power on can cause drying and clogging of the print
head.
A rattling sound is made when
the power is turned on.
Is there a foreign object (such as blue protective tape for transporting)
inside the product?
Press the power button to turn off the power, and then open the disc
cover and check that there are no foreign objects inside.
“EPSON PP-100N” remains
displayed and the product
does not work when the power
is turned on.
Repair is required.
Please contact Customer Support.

Epson DiscProducer PP-100N Specifications

General

Capacity	50 discs
Interface	Ethernet
Product color	Black, Grey
Printing colors	Black, Cyan, Light cyan, Light magenta, Magenta, Yellow
Country of origin	China
Quantity per pack	1 pc(s)
Media types supported	CD-R, DVD-R, DVD+R, DVD-R DL, DVD+R DL
Optical disc diameter	120 mm
Publishing speed (CD)	30 discs/hour
Publishing speed (DVD)	17 discs/hour
Number of CD/DVD drives	2
Compatible operating systems	Windows 7, Windows 8 (32/64 bit), Windows Server 2003 (32/64bit), Windows Server 2008 (32/64bit), Windows Server 2012 (64bit), Windows Vista, Windows XP
Print speed (speed mode)	60 discs/hour
Print speed (quality mode)	42 discs/hour
Print resolution (speed mode)	1440 x 1440 DPI
Print resolution (quality mode)	1440 x 720 DPI
CD write speed	40 x
DVD-R write speed	12 x
Ethernet LAN (RJ-45) ports	1
Ethernet LAN	Yes
Pallet width	800 mm
Pallet height	1011 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	6 pc(s)
Quantity per pallet layer	2 pc(s)

Weight and Dimensions

Package depth	725 mm
Package height	525 mm
Package weight	29200 g
Dimensions (WxDxH)	730 x 530 x 522 mm