Epson DiscProducer PP-100N Administrator's Guide

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Troubleshooting
1
Troubleshooting
Error messages and remedies
When a problem occurs with this product, the ERROR LED turns on or flashes, and an error message appears on the
LCD. Check the message, and perform the proper remedy.
The alarm tone sounds.
Refer to this information together with the Help file for EPSON Total Disc Monitor.
Error Message Remedy
Notification
Sound
Arm move error The arm cannot be moved.
Perform the procedure below.
1. Turn off the power.
2. Open the disc cover, and remove any dust or foreign
objects that are inside.
3. Turn on the power.
If the same error message still appears, repair is required.
Please contact Customer Support.
Cannot unlock
disc cover
Press the or CANCEL button, and perform the unlock
operation of the disc cover again. Open the disc cover after
“Disc cover can be opened” appears on the LCD. See
“Unlocking the Disc Cover” in the PP-100N User’s Guide for
the disc cover unlocking procedure.
CMOS Checksum
error
If the same error message appears repeatedly, repair is
required. Please contact Customer Support. Also, in some
cases, the product’s internal clock may not be operating
correctly. Check the clock setting, and make the correct
setting if necessary. (See “Setting the date and time” on
page 41 in this guide.)
Disc cover open Close the disc cover.
This product is currently operating.
Close the disc cover.
• Do not open the disc cover while a job is being processed
(BUSY LED is flashing). This could adversely affect the writing
or printing quality.
• To ensure safety during arm operation, never insert your
hands.
• Do not operate any stackers while the arm is moving. This
could damage the arm.
Note
s

Epson DiscProducer PP-100N Specifications

General

Capacity	50 discs
Interface	Ethernet
Product color	Black, Grey
Printing colors	Black, Cyan, Light cyan, Light magenta, Magenta, Yellow
Country of origin	China
Quantity per pack	1 pc(s)
Media types supported	CD-R, DVD-R, DVD+R, DVD-R DL, DVD+R DL
Optical disc diameter	120 mm
Publishing speed (CD)	30 discs/hour
Publishing speed (DVD)	17 discs/hour
Number of CD/DVD drives	2
Compatible operating systems	Windows 7, Windows 8 (32/64 bit), Windows Server 2003 (32/64bit), Windows Server 2008 (32/64bit), Windows Server 2012 (64bit), Windows Vista, Windows XP
Print speed (speed mode)	60 discs/hour
Print speed (quality mode)	42 discs/hour
Print resolution (speed mode)	1440 x 1440 DPI
Print resolution (quality mode)	1440 x 720 DPI
CD write speed	40 x
DVD-R write speed	12 x
Ethernet LAN (RJ-45) ports	1
Ethernet LAN	Yes
Pallet width	800 mm
Pallet height	1011 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	6 pc(s)
Quantity per pallet layer	2 pc(s)

Weight and Dimensions

Package depth	725 mm
Package height	525 mm
Package weight	29200 g
Dimensions (WxDxH)	730 x 530 x 522 mm