Epson DiscProducer PP-100N Administrator's Guide

100
Appendix
Where to get help
Before contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product documentation, contact customer support services for assistance. If customer support for
your area is not listed below, contact the dealer where you purchased your product.
Customer support will be able to help you much more quickly if you give them the following information:
• Product serial number
(The serial number label is usually on the back of the product.)
• Product model
• Product software version
(Click Help, About EPSON Total Disc Maker.)
• Brand and model of your computer
• Your computer operating system name and version
• Names and versions of the software applications you normally use with your product
Help for users in the United States and Canada
Contacts for information, support, and services are:
Discproducer Technical Support: 562-276-1360
Location: Epson America Inc.
Web site URL: http://www. epsonexpert. com
This site will provide the end user with access to the latest drivers and FAQs.
Help for users in Europe (EMEA)
Contacts for information, support, and services are:
Web site URL: http://www. epson-europe. com
Or contact your local distributor or Epson sales company.
If you need the latest drivers, FAQs, manuals, or other downloadable, access the site at:
http://download. epson-discproducer. com

Epson DiscProducer PP-100N Specifications

General

Capacity	50 discs
Interface	Ethernet
Product color	Black, Grey
Printing colors	Black, Cyan, Light cyan, Light magenta, Magenta, Yellow
Country of origin	China
Quantity per pack	1 pc(s)
Media types supported	CD-R, DVD-R, DVD+R, DVD-R DL, DVD+R DL
Optical disc diameter	120 mm
Publishing speed (CD)	30 discs/hour
Publishing speed (DVD)	17 discs/hour
Number of CD/DVD drives	2
Compatible operating systems	Windows 7, Windows 8 (32/64 bit), Windows Server 2003 (32/64bit), Windows Server 2008 (32/64bit), Windows Server 2012 (64bit), Windows Vista, Windows XP
Print speed (speed mode)	60 discs/hour
Print speed (quality mode)	42 discs/hour
Print resolution (speed mode)	1440 x 1440 DPI
Print resolution (quality mode)	1440 x 720 DPI
CD write speed	40 x
DVD-R write speed	12 x
Ethernet LAN (RJ-45) ports	1
Ethernet LAN	Yes
Pallet width	800 mm
Pallet height	1011 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	6 pc(s)
Quantity per pallet layer	2 pc(s)

Weight and Dimensions

Package depth	725 mm
Package height	525 mm
Package weight	29200 g
Dimensions (WxDxH)	730 x 530 x 522 mm