Epson DiscProducer PP-100N Administrator's Guide

83
Troubleshooting
• Rubbing
• Lines or streaks are formed
• Blurriness
• Text or lines are shaky
• Incorrect color tones
• Some colors are not printed
• Unevenness in the printing
• Mosaic-like patterns are printed
• Printing is grainy (jagged)
Is there dirt on the disc?
Gently wipe off any dust or dirt adhering to the label side using a
soft cloth or commercial CD cleaner. Do not use benzene, thinner,
or antistatic agents.
See “Disc Handling” in the PP-100N User’s Guide for details.
Is the printing surface fully dry?
Do not let other discs get in contact with the printing surface until
the ink on the published disc is dry. Otherwise, marks can be left
where contact is made.
Is the ink drying time set too short?
The ink drying time is the time after label printing is completed until
the disc ink is dried in the printer tray. Set a longer ink drying time.
See “Printer Driver Settings” in the PP-100N User’s Guide for details.
Are you comparing the display on the computer to the printing
results?
The colors shown on the display and the results printed by the
printer use different coloring methods, and this produces
differences in color tones.
Unable to print correctly in the
print area of the disc.
Set the inside diameter and outside diameter of the print area so
that they match the print area of the disc to be printed.
See “Printable Area” in the PP-100N User’s Guide for details. See
“Changing the Printable Area” in the PP-100N User’s Guide for the
inner diameter and outer diameter setting procedure.
Printing position is shifted. Correct the printing position if it is shifted.
See “Printing Position Correction” in the PP-100N User’s Guide for
details.
The disc recording surface is
stained with ink.
Is the ink drying time set too short?
The ink drying time is the time after label printing is completed until
the disc ink is dried in the printer tray. Set a longer ink drying time.
See “Printer Driver Settings” in the PP-100N User’s Guide for details.
Is the printer tray dirty?
When the disc recording surface is stained by ink, the printer tray
may be dirty. Clean the printer tray.
See “Disc recording surface is stained with ink” on page 96 in this
guide for the printer tray cleaning procedure.
• After printing, the label surface
ink is sticky or peels off.
• Discs stick together.
Was printing performed outside the recommended print area?
If printing is performed outside the recommended print area, after
printing, the label surface ink may be sticky or peel off, or discs may
stick to each other.
See “Printable Area” in the PP-100N User’s Guide for details.
Symptom/Problem Status Check/Remedy Procedure

Epson DiscProducer PP-100N Specifications

General

Capacity	50 discs
Interface	Ethernet
Product color	Black, Grey
Printing colors	Black, Cyan, Light cyan, Light magenta, Magenta, Yellow
Country of origin	China
Quantity per pack	1 pc(s)
Media types supported	CD-R, DVD-R, DVD+R, DVD-R DL, DVD+R DL
Optical disc diameter	120 mm
Publishing speed (CD)	30 discs/hour
Publishing speed (DVD)	17 discs/hour
Number of CD/DVD drives	2
Compatible operating systems	Windows 7, Windows 8 (32/64 bit), Windows Server 2003 (32/64bit), Windows Server 2008 (32/64bit), Windows Server 2012 (64bit), Windows Vista, Windows XP
Print speed (speed mode)	60 discs/hour
Print speed (quality mode)	42 discs/hour
Print resolution (speed mode)	1440 x 1440 DPI
Print resolution (quality mode)	1440 x 720 DPI
CD write speed	40 x
DVD-R write speed	12 x
Ethernet LAN (RJ-45) ports	1
Ethernet LAN	Yes
Pallet width	800 mm
Pallet height	1011 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	6 pc(s)
Quantity per pallet layer	2 pc(s)

Weight and Dimensions

Package depth	725 mm
Package height	525 mm
Package weight	29200 g
Dimensions (WxDxH)	730 x 530 x 522 mm