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Solutions to Remote Control Problems
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn on one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• If the remote receiver setting is off, press and hold the Menu button on the remote for at least 15
seconds to restore the default setting.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting (feature not available with all projectors).
• To set the remote control so it will operate any projector, hold down the ID button and press the 0/All
button.
• If you lose the remote control, you can purchase another from an Epson parts distributor.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation
Related tasks
Installing Batteries in the Remote Control
Replacing the Remote Control Batteries
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• If you lose the remote control, you cannot enter a password. Order a new one from an Epson parts
distributor.
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