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Solutions to Remote Control Problems
Solutions to HDMI Link Problems
Parent topic: Solving Problems
Solutions to Projector Power or Shut-Off Problems
If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projector's buttons may be locked for security. Unlock the buttons or use the remote control to
turn on the projector.
• If the projector's light source shuts off unexpectedly, it may have entered standby mode after a period
of inactivity. Press the power button to wake the projector and adjust the Sleep Mode Timer setting
(Menu > Operation > Sleep Mode Timer) to change the sleep interval.
• Turn off the HDMI Link setting (Menu > Signal I/O > HDMI Link). If this resolves the issue, check the
settings on connected devices and make sure the projector is not receiving shut down requests over
CEC.
• If the power button on the remote control does not turn on the projector, check its batteries.
• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord
and contact Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Light Status
Feature Settings - Operation Menu
Input Signal Settings - Signal I/O Menu
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Related tasks
Unlocking the Projector's Buttons
Replacing the Remote Control Batteries